Assistant Store Manager - Retail

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Career development

Medical aid

Retirement annuity

Team environment

Job summary

Placements24 in Durban seeks an Assistant Store Manager to support leadership in a busy retail location. You will help oversee daily operations, manage staff, and drive sales performance while ensuring excellent customer service.

The role offers opportunities to develop in operations, inventory control, and team supervision within a vibrant KwaZulu-Natal retail environment.

Qualifications

• Experience in supervisory or assistant management role within retail.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Supervise and motivate retail staff, providing guidance and support to foster a positive team environment.
• Support sales initiatives, monitor sales performance, and contribute to achieving store targets in Durban.
• Manage inventory levels, conduct stock takes, and ensure accurate record-keeping.
• Handle customer inquiries and complaints, ensuring prompt and satisfactory resolution.
• Assist with visual merchandising, ensuring the store is well-presented and appealing to customers.

Skills

Staff supervision

Leadership

Customer service

Sales knowledge

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a proactive and motivated Assistant Store Manager to support the leadership team at their busy retail location in Durban . This role is ideal for an aspiring retail manager who is eager to develop their skills in operations, staff management, and sales performance. You will play a key role in ensuring the smooth running of the store, assisting with inventory, customer service, and team supervision in the vibrant KwaZulu-Natal province. This is a fantastic opportunity to grow within a reputable retail brand and contribute to its success.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Supervise and motivate retail staff, providing guidance and support to foster a positive team environment.
• Support sales initiatives, monitor sales performance, and contribute to achieving store targets in Durban .
• Manage inventory levels, conduct stock takes, and ensure accurate record-keeping.
• Handle customer inquiries and complaints, ensuring prompt and satisfactory resolution.
• Assist with visual merchandising, ensuring the store is well-presented and appealing to customers.

Requirements

• Previous experience in a supervisory or assistant management role within retail.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication, leadership, and organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Familiarity with retail POS systems and inventory management software.
• Flexibility to work various shifts, including evenings and weekends, across KwaZulu-Natal .

Benefits

• Competitive salary package with potential for performance bonuses.
• Staff discounts on a wide range of products.
• Opportunities for training and career development in retail management.
• Contribution to a medical scheme and retirement annuity.
• A collaborative and supportive team atmosphere in Durban .