Assistant Retail Store Manager

Placements24; Gqeberha; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Employee discounts

Professional development

Positive team environment

Job summary

Placements24 is seeking an enthusiastic Assistant Retail Store Manager for its Port Elizabeth store in a hybrid role. You will support the Store Manager with daily operations, supervise staff, and drive sales while balancing in-store duties with remote administrative tasks where necessary.

You will lead by example with strong customer service focus, develop team capabilities, and ensure excellent store presentation to meet business targets in the Eastern Cape.

Qualifications

• Retail supervisory or assistant management experience.
• Strong sales skills and customer service focus.
• Leadership, team management, and communication abilities.
• Familiarity with POS systems and retail inventory management.

Responsibilities

• Assist Store Manager with daily store operations, including opening and closing procedures.
• Supervise and train retail associates, providing guidance on customer service, sales techniques, and product knowledge.
• Drive sales performance by motivating the team and implementing effective sales strategies.
• Manage inventory levels, ensuring accurate stock counts and efficient merchandising.
• Handle customer inquiries and resolve complaints to ensure a positive shopping experience.
• Contribute to visual merchandising efforts to maintain an attractive store presentation.
• Potentially manage specific administrative tasks or reporting remotely as needed.

Skills

Leadership

Sales

Customer service

Staff supervision

Communication

POS systems

Inventory management

Job description

About the Role

Our client is seeking an enthusiastic and results-oriented Assistant Retail Store Manager to support the management team in their Port Elizabeth store. In this hybrid role, you will play a crucial part in driving sales, supervising staff, and ensuring the smooth operation of the store, with some administrative tasks potentially managed remotely. You will work closely with the Store Manager to implement strategies that enhance customer satisfaction and achieve business targets. This is a great opportunity for an emerging leader in retail to gain valuable experience, develop management skills, and contribute to the success of a popular retail brand within the Eastern Cape.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
• Supervise and train retail associates, providing guidance on customer service, sales techniques, and product knowledge.
• Drive sales performance by motivating the team and implementing effective sales strategies.
• Manage inventory levels, ensuring accurate stock counts and efficient merchandising.
• Handle customer inquiries and resolve complaints to ensure a positive shopping experience.
• Contribute to visual merchandising efforts to maintain an attractive store presentation.
• Potentially manage specific administrative tasks or reporting remotely as needed.

Requirements

• Previous experience in a retail supervisory or assistant management role.
• Strong sales skills and a passion for delivering excellent customer service.
• Excellent leadership, team management, and communication abilities.
• Familiarity with POS systems and retail inventory management.
• Ability to adapt to a hybrid work model, balancing in-store and potential remote duties.
• Flexibility to work a varied schedule, including weekends and holidays.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement offering a balance between on-site and remote tasks.
• Employee discounts on store merchandise.
• Opportunities for professional development and career progression.
• A positive and collaborative team environment within a well-established retail company.