Assistant Store Manager

Placements24; East London; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Employee discounts

Dynamic team culture

Job summary

Placements24 in East London is seeking an Assistant Store Manager to support the Store Manager in driving sales, leading a retail team and ensuring smooth day-to-day operations.

You will oversee customer service, inventory, merchandising, and staff development while delivering an outstanding customer experience and achieving store targets in the Eastern Cape environment.

Join a dynamic team with opportunities for career progression, a competitive salary, staff discounts, and a supportive culture.

Qualifications

• Proven experience in a retail supervisory or assistant management role.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.

Responsibilities

• Oversee store operations, including sales, customer service and staff management.
• Lead sales team to achieve store targets and performance goals.
• Maintain high standards of visual merchandising and store presentation.
• Manage inventory with stock replenishment, stock takes and loss prevention.
• Handle customer inquiries, complaints, and returns professionally.
• Support training and development of store staff.

Skills

Retail leadership

Staff management

Customer service

Communication skills

Inventory management

POS systems experience

Time management

Tools

POS systems

Job description

About the Role

Our client is looking for a motivated and customer-oriented Assistant Store Manager to support the management of their retail store in East London . This role is key in driving sales, managing staff, and ensuring the seamless day-to-day operation of the store. You will work closely with the Store Manager to achieve business objectives, foster a positive team environment, and deliver an outstanding customer experience. This is an excellent opportunity for an aspiring retail leader looking to grow their career in the Eastern Cape .

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.
• Lead and motivate the sales team to achieve store sales targets and performance goals.
• Ensure high standards of visual merchandising and store presentation are maintained.
• Manage inventory effectively, including stock replenishment, stock takes, and loss prevention measures.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Support the training and development of store staff.

Requirements

• Proven experience in a retail supervisory or assistant management role.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience with inventory management and POS systems is advantageous.
• Flexibility to work varied hours, including weekends and public holidays, in East London .

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for career advancement to Store Manager roles.
• Generous employee discounts on merchandise.
• A supportive and dynamic team culture.
• Gain comprehensive experience in retail management.