Retail Supervisor

Placements24; East London; On-site; ZAR 55,000 - 69,000; Full time

Benefits offered by this job

Competitive hourly wage with overtime

Career growth opportunities

Employee discounts

Dynamic work environment

Valuable supervision experience

Job summary

Placements24 is seeking a dedicated Retail Supervisor for our East London store. You will supervise a team, support daily operations, and uphold service standards to drive sales.

The role requires retail experience and leadership, strong communication, and flexibility to work weekends. You will collaborate with the Store Manager to ensure visual merchandising, inventory checks, and customer satisfaction.

Qualifications

• Experience supervising a retail team and leading by example.
• Strong understanding of retail operations and sales processes.
• Excellent communication and interpersonal skills.
• Reliable, punctual and able to work in a fast-paced environment.

Responsibilities

• Supervise and guide retail associates, providing training and support.
• Assist in inventory management, including receiving and stock checks.
• Maintain high standards of visual merchandising and store cleanliness.
• Handle customer inquiries, complaints and returns to ensure satisfaction.
• Support Store Manager with daily operations including opening/closing.
• Contribute to achieving store sales targets through teamwork.

Skills

Retail management

Customer service

Team supervision

Communication skills

Job description

About the Role

Our client is seeking a dedicated and proactive Retail Supervisor to support the management team at their store in East London. In this role, you will be instrumental in ensuring the smooth daily operations of the store, leading by example, and assisting in customer service excellence. You will supervise a team of retail associates, handle operational tasks, and contribute to achieving sales goals. This is an excellent opportunity for someone looking to advance their career in retail management within the Eastern Cape.

Key Responsibilities

• Supervise and guide retail associates, providing training and support to ensure high performance.
• Assist in managing inventory, including receiving, stocking, and conducting regular stock checks.
• Ensure the store maintains high standards of visual merchandising and cleanliness.
• Handle customer inquiries, complaints, and returns effectively to ensure customer satisfaction.
• Support the Store Manager in daily operations, including opening and closing procedures.
• Contribute to achieving store sales targets through effective teamwork and customer engagement.

Requirements

• Previous experience in a retail environment, with some supervisory or leadership experience preferred.
• Strong understanding of retail operations, sales processes, and customer service principles.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced retail environment and lead by example.
• Reliable and punctual, with a strong work ethic.
• Flexibility to work various shifts, including weekends and holidays, as required for East London retail operations.

Benefits

• Competitive hourly wage with potential for overtime.
• Opportunities for career growth and advancement within the retail sector.
• Employee discounts on store products.
• A positive and dynamic work environment in our East London store.
• Valuable experience in retail supervision and team leadership.