Assistant Store Manager - Retail

Placements24; East London; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Performance bonus

Health benefits

Retirement plan

Employee discount

Career development

Job summary

Placements24 in East London seeks an Assistant Store Manager to support daily store operations, drive sales, and lead a supervisorial sales team.

The role focuses on customer experience, staff development, and adherence to company standards within a busy East London retail environment. A proactive attitude and willingness to learn are essential for growth.

Qualifications

• Previous retail experience with some supervisory or leadership responsibilities preferred.
• Strong communication and interpersonal skills.
• Demonstrated ability to work effectively in a team and customer-focused environment.
• Basic understanding of retail sales principles and store operations.
• Flexibility to work weekends and holidays at the East London store.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, including sales, customer service, and staff supervision.
• Motivate and lead the sales team to achieve individual and store sales targets.
• Ensure adherence to all company policies and procedures, including visual merchandising and operational standards.
• Support inventory management, including receiving, stock counts, and maintaining stockroom organization.
• Handle customer inquiries and resolve issues to ensure high levels of customer satisfaction.
• Assist in the training and development of new and existing sales associates.

Skills

Retail leadership

Customer service

Team supervision

Sales targets

Communication

Stock management

Job description

About the Role

Our client is seeking a motivated and service-oriented Assistant Store Manager to support the operations of their retail store in East London . This role is designed for an individual passionate about retail, eager to develop leadership skills, and committed to providing an excellent customer experience. You will work closely with the Store Manager to drive sales, manage staff, and ensure the store operates efficiently and profitably. This is a key stepping stone for aspiring retail leaders within the Eastern Cape .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including sales, customer service, and staff supervision.
• Motivate and lead the sales team to achieve individual and store sales targets.
• Ensure adherence to all company policies and procedures, including visual merchandising and operational standards.
• Support inventory management, including receiving, stock counts, and maintaining stockroom organization.
• Handle customer inquiries and resolve issues to ensure high levels of customer satisfaction.
• Assist in the training and development of new and existing sales associates.

Requirements

• Previous retail experience, with some supervisory or leadership responsibilities preferred.
• Strong communication and interpersonal skills.
• Demonstrated ability to work effectively in a team and customer-focused environment.
• Basic understanding of retail sales principles and operational procedures.
• Flexibility to work various shifts, including weekends and holidays, as required in the East London store.
• A proactive attitude and a commitment to learning and growing in the retail sector.

Benefits

• Competitive salary with potential for performance bonuses.
• Comprehensive health and retirement benefits.
• Generous employee discount on store merchandise.
• Opportunities for internal promotion and career development within the retail chain.
• A supportive and dynamic work environment in East London .