Assistant Retail Manager - Richards Bay

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Placements24 is assisting in filling a role for an Assistant Retail Manager at a Richards Bay location in KwaZulu-Natal. The role supports the Store Manager in day-to-day operations, leads the sales team, drives performance, and ensures an exceptional customer experience.

The position combines on-site duties with potential remote administrative tasks in a hybrid work setup. The ideal candidate will have prior retail supervisory or assistant management experience, strong communication skills, and

Qualifications

• Experience in retail supervisory or assistant management role.
• Strong understanding of retail sales, customer service and merchandising principles.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a team.
• Experience with POS systems and inventory management.
• Ability to work flexible hours including weekends in Richards Bay, KwaZulu-Natal.
• Proactive and problem-solving attitude.
• Uphold high standards of customer service and operational excellence.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Support the sales team in achieving individual and store sales targets.
• Provide excellent customer service, resolving issues and ensuring customer satisfaction.
• Assist with inventory management, including receiving, stocking, and stocktaking.
• Ensure visual merchandising standards are met and maintained.
• Contribute to staff training, development and performance management.
• Process sales transactions and manage cash handling procedures.
• Maintain store appearance, cleanliness and organization.
• Implement company policies and procedures effectively.
• Assist in opening and closing the store as needed.

Skills

Retail leadership

Sales targets

Customer service

Merchandising

POS systems

Inventory management

Team motivation

Communication

Hybrid work

Tools

None

Job description

About the Role

Our client is seeking a motivated and customer-focused Assistant Retail Manager to support the Store Manager in operations at their Richards Bay, KwaZulu-Natal location. This hybrid role offers a fantastic opportunity for an individual with a passion for retail and strong leadership potential to develop their career. You will assist in managing daily operations, leading the sales team, driving sales performance, and ensuring an exceptional customer experience. The role involves both on-site responsibilities and potentially some remote administrative tasks, offering a dynamic work environment. You will be instrumental in fostering a positive team culture and upholding the brand's standards.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.


• Support the sales team in achieving individual and store sales targets.


• Provide excellent customer service, resolving issues and ensuring customer satisfaction.


• Assist with inventory management, including receiving, stocking, and stocktaking.


• Ensure visual merchandising standards are met and maintained.


• Contribute to staff training, development, and performance management.


• Process sales transactions and manage cash handling procedures.


• Maintain store appearance, cleanliness, and organization.


• Implement company policies and procedures effectively.


• Assist in opening and closing the store as needed.

Requirements

• Previous experience in a retail supervisory or assistant management role is essential.


• Strong understanding of retail sales, customer service, and merchandising principles.


• Excellent communication and interpersonal skills.


• Proven ability to lead and motivate a team.


• Experience with POS systems and inventory management.


• Ability to work flexible hours, including weekends, in Richards Bay, KwaZulu-Natal.


• A proactive and problem-solving attitude.


• Commitment to upholding high standards of customer service and operational excellence.


• Adaptability to a hybrid work model.


• Enthusiasm for the retail sector and continuous learning.

Benefits

This position offers a competitive annual salary of R, along with potential for performance-based bonuses. You will gain valuable experience in retail management and have opportunities for career progression within our client's organization. Enjoy the benefits of a hybrid work arrangement, offering a balance between in-store engagement and focused remote tasks. Join a supportive team in Richards Bay, KwaZulu-Natal, where your contributions will be recognized and valued. We offer a dynamic work environment committed to employee growth and development.