Assistant Store Manager - Richards Bay Fashion Hub

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary & bonus

Employee discounts on fashion

Growth opportunities

Hybrid work model

Job summary

Placements24 is seeking an experienced Assistant Store Manager for the Richards Bay, KwaZulu-Natal location. You will support the Store Manager in daily operations, drive sales, manage staff development, and oversee inventory and merchandising.

The role blends on-site leadership with remote planning tasks to optimize store performance. The ideal candidate has retail supervision experience, strong customer service skills, and a passion for fashion.

Qualifications

• Previous experience as an Assistant Store Manager or in a supervisory retail role.
• Proven ability to drive sales and achieve targets.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience with inventory management and visual merchandising.
• Proficiency in POS systems and retail management software.
• Ability to work flexible hours, including weekends and holidays, in Richards Bay.
• Comfortable with a hybrid work arrangement.

Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Drive sales performance by setting targets, motivating the sales team, and implementing effective sales strategies.
• Provide exceptional customer service, resolving customer issues and ensuring satisfaction.
• Oversee inventory management, including stock control, ordering, and visual merchandising.
• Ensure the store maintains high standards of cleanliness, organization, and visual presentation.
• Train, coach, and develop sales associates to enhance their skills and performance.
• Manage staff scheduling and ensure adequate coverage during operating hours.
• Handle cash and POS transactions accurately.
• Contribute to remote planning and reporting tasks as required.
• Ensure compliance with company policies and procedures.

Job description

About the Role Our client, a dynamic and growing fashion retailer, is searching for an experienced Assistant Store Manager to support the management team at their Richards Bay, KwaZulu-Natal location. This role is integral to the success of the store, focusing on driving sales, ensuring exceptional customer service, and overseeing daily operations. You will work closely with the Store Manager to develop staff, manage inventory, and maintain store standards. This position offers a hybrid work model, combining essential on-site responsibilities with opportunities for remote administrative and planning tasks. We are seeking a motivated and proactive individual with a strong background in retail management and a passion for fashion. Join us in Richards Bay and play a key role in leading a team and enhancing the customer shopping experience.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Drive sales performance by setting targets, motivating the sales team, and implementing effective sales strategies.
• Provide exceptional customer service, resolving customer issues and ensuring satisfaction.
• Oversee inventory management, including stock control, ordering, and visual merchandising.
• Ensure the store maintains high standards of cleanliness, organization, and visual presentation.
• Train, coach, and develop sales associates to enhance their skills and performance.
• Manage staff scheduling and ensure adequate coverage during operating hours.
• Handle cash and POS transactions accurately.
• Contribute to remote planning and reporting tasks as required.
• Ensure compliance with company policies and procedures.

Requirements

• Previous experience as an Assistant Store Manager or in a supervisory retail role.
• Proven ability to drive sales and achieve targets.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience with inventory management and visual merchandising.
• Proficiency in POS systems and retail management software.
• Ability to work flexible hours, including weekends and holidays, in Richards Bay.
• A passion for fashion and retail.
• Skills in staff training and development.
• Comfortable with a hybrid work arrangement, balancing on-site and remote duties.

Benefits

• Competitive salary and bonus opportunities.
• Opportunities for career growth within a growing retail chain.
• Employee discounts on fashion merchandise.
• A dynamic and supportive team environment in Richards Bay, KwaZulu-Natal.
• Training and development programs.