Aquatic Centre Operations Supervisor

Placements24; Benoni; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health insurance

Professional development opportunities

Job summary

Placements24 in Benoni, Gauteng is seeking an experienced Aquatic Centre Operations Supervisor to oversee day-to-day operations of a busy aquatic facility. The role requires strong leadership, safety compliance, and a customer-focused approach.

You will manage lifeguards and staff, enforce safety standards, coordinate bookings, and support program delivery, with a hybrid work arrangement balancing on-site supervision and remote admin responsibilities.

Qualifications

• Minimum 3 years of supervisory experience in aquatic facilities.
• Current lifeguard certification and First Aid/CPR.
• Knowledge of pool operations and water quality.
• Proven ability to lead and motivate a team.
• Excellent customer service and communication skills.
• Experience with booking systems and scheduling software.
• Ability to work weekends and public holidays.
• Residency in or near Benoni preferred.

Responsibilities

• Supervise daily operations of the aquatic centre.
• Train and manage lifeguards, instructors, and attendants.
• Enforce health, safety, and emergency procedures.
• Conduct regular water quality testing.
• Oversee facility maintenance and cleanliness.
• Manage bookings and facility access.
• Address patron inquiries and feedback.
• Assist with aquatic programs and events.
• Monitor inventory and budget for operations.
• Collaborate with management on improvements.

Skills

Team leadership

Customer service

Communication skills

Emergency response

Tools

Booking systems

Scheduling software

Job description

About the Role

Our client is looking for an experienced and dedicated Aquatic Centre Operations Supervisor to join their team in **Benoni, Gauteng**. This role is crucial for the smooth day-to-day running of a busy aquatic facility, ensuring a safe, clean, and welcoming environment for all patrons and staff. The successful candidate will be responsible for overseeing operations, managing staff, enforcing safety regulations, and enhancing the patron experience. This is an excellent opportunity for an individual passionate about aquatics and facility management to contribute to a leading organization in the **Leisure & Sports** sector. The position will involve a **Hybrid** work model, balancing on-site supervision with administrative tasks that can be performed remotely.

Key Responsibilities

• Supervise daily operations of the aquatic centre, ensuring adherence to schedules and operational standards.
• Manage and train a team of lifeguards, swim instructors, and facility attendants, fostering a positive and professional work environment.
• Implement and enforce all health, safety, and emergency procedures, including regular drills and staff training.
• Conduct regular water quality testing and ensure compliance with all health regulations.
• Oversee the maintenance and cleanliness of the aquatic facilities, including pool areas, changing rooms, and equipment.
• Manage booking systems and facility access, ensuring efficient utilization of resources.
• Handle patron inquiries, feedback, and complaints promptly and professionally.
• Assist with the planning and execution of aquatic programs, events, and special activities.
• Monitor and manage inventory of supplies and equipment, ensuring adequate stock levels.
• Collaborate with the management team on operational improvements and budget management.

Requirements

• Minimum 3 years of experience in aquatic facility operations or supervisory roles within a leisure or sports environment.
• Current lifeguard certification and First Aid/CPR qualifications are essential.
• Knowledge of pool operations, water chemistry, and relevant health and safety regulations.
• Proven ability to lead and motivate a team.
• Excellent customer service and communication skills.
• Experience with booking systems and scheduling software.
• Ability to work a flexible schedule, including weekends and public holidays.
• Strong problem-solving skills and the ability to act decisively in emergency situations.
• A proactive approach to maintaining facility standards and enhancing patron satisfaction.
• Residency in or near **Benoni, Gauteng** is preferred, with the flexibility for remote administrative tasks.

Benefits

• This role offers a competitive salary package and the flexibility of a **Hybrid** work arrangement. Employees receive comprehensive health insurance, opportunities for professional development in aquatic management and safety, and access to the facility's amenities. You'll be part of a dynamic team dedicated to promoting health and recreation in the **Gauteng** community.