Aquatics Centre Supervisor

Placements24; Cape Town; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Salary + OT

Medical & Pension

Employee discounts

Career growth

Dynamic work environment

Job summary

Placements24 is seeking a proactive Aquatics Centre Supervisor in Cape Town to oversee daily operations at a premier swimming facility. You will lead lifeguards and attendants, schedule staff, and ensure top safety, cleanliness, and service levels for competitors and casual visitors.

The role offers involvement in community health, opportunities for program development, and a cooperative team environment dedicated to excellence in aquatic experiences.

Qualifications

• Proven experience supervising aquatics facilities or leisure operations.
• Valid lifeguard certification and knowledge of pool safety protocols.
• Strong leadership, communication and problem-solving skills.
• Ability to manage staff schedules and operating budgets.
• First Aid and CPR certification are required.

Responsibilities

• Supervise and coordinate daily activities of lifeguards, swim instructors, and pool attendants.
• Enforce safety regulations, emergency procedures, and pool operating standards.
• Monitor pool chemical balance and coordinate maintenance with technical staff.
• Address patron inquiries and resolve issues to ensure a positive experience.
• Plan and promote swimming programs, lessons, and events to maximize usage.
• Maintain inventory and report maintenance needs promptly.

Skills

Lifeguard supervision

Team leadership

Safety regulations

Customer service

Budget management

Job description

About the Role

Our client is seeking a proactive and customer-focused Aquatics Centre Supervisor to manage daily operations at their premier swimming facility in Cape Town . This role is crucial for ensuring a safe, enjoyable, and well-maintained environment for all patrons, from competitive swimmers to casual visitors. You will lead a team of lifeguards and pool attendants, manage scheduling, and uphold the highest standards of cleanliness and safety. This position offers a great opportunity to contribute to community health and well-being, working within a beautiful coastal setting and a supportive team dedicated to providing exceptional aquatic experiences.

Key Responsibilities

• Supervise and coordinate the daily activities of lifeguards, swim instructors, and pool attendants.
• Ensure strict adherence to all safety regulations, emergency procedures, and pool operating standards.
• Manage pool chemical balance, water quality testing, and maintenance schedules in coordination with technical staff.
• Handle patron inquiries, resolve issues, and promote a positive customer service experience.
• Organize and promote swimming programs, lessons, and special events to maximize facility utilization.
• Maintain inventory of supplies and equipment, and report any facility maintenance needs promptly.

Requirements

• Proven experience in aquatics facility supervision or a similar role in leisure operations.
• Valid lifeguard certification and strong knowledge of pool safety protocols.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage staff schedules and operational budgets effectively.
• First Aid and CPR certification required.

Benefits

• Attractive annual salary with potential for overtime pay.
• Access to excellent medical and pension fund benefits.
• Employee discounts on facility services and programs.
• Opportunities for career advancement within the leisure sector.
• A vibrant and active work environment in a sought-after location.