Apprentice IT Support Technician

Placements24; Centurion; On-site; ZAR 67,000 - 89,000; Full time

Benefits offered by this job

Structured apprenticeship

Competitive stipend

Mentorship

Career advancement

Job summary

Placements24 is hiring an Apprentice IT Support Technician in Centurion. The role offers foundational training, hands-on experience, and exposure to hardware, software, and network issues within a corporate IT environment.

You will join a dedicated IT team, support users, and gain valuable skills through a structured apprenticeship, mentorship from experienced professionals, and opportunities for career advancement within the IT department.

Qualifications

• High school diploma or equivalent.
• Interest in information technology and troubleshooting.
• Basic knowledge of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Excellent communication and interpersonal skills.
• Ability to follow instructions and work methodically.

Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with network troubleshooting and user account management.
• Respond to IT support tickets and resolve issues in a timely manner.
• Document technical procedures and user guides.
• Collaborate with senior IT staff on system upgrades and maintenance projects.

Skills

IT troubleshooting

Hardware knowledge

Windows/macOS

Networking basics

Customer service

Education

High school diploma

Job description

About the Role

Our client is offering an exceptional opportunity for aspiring IT professionals to join as an Apprentice IT Support Technician in Centurion. This role provides foundational training and practical experience in a corporate IT setting. You will be part of a dedicated IT team, supporting users with hardware, software, and network issues. This apprenticeship is designed for individuals passionate about technology who are eager to develop their skills in a structured, supportive, and collaborative workplace. You will gain invaluable experience, working on diverse technical challenges and contributing to the smooth operation of the company's IT infrastructure.

Key Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist with network troubleshooting and user account management.
• Respond to IT support tickets and resolve issues in a timely manner.
• Document technical procedures and user guides.
• Collaborate with senior IT staff on system upgrades and maintenance projects.

Requirements

• High school diploma or equivalent.
• A strong interest in information technology and troubleshooting.
• Basic knowledge of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Excellent communication and interpersonal skills.
• Ability to follow instructions and work methodically.
• Customer-focused mindset with a desire to help others.

Benefits

• Structured apprenticeship program with a clear learning path.
• Competitive stipend and potential for salary increases.
• Exposure to a wide range of IT technologies and infrastructure.
• Mentorship from experienced IT professionals.
• Opportunity for career advancement within the IT department.