Administrative Assistant - Client Relations

Placements24; Soweto; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Strong client relationships

Supportive team

Professional development

Client-focused culture

Job summary

Placements24 in Soweto is seeking an Administrative Assistant focused on client relations to be the first point of contact for clients, handling inquiries and coordinating appointments. You will support the sales and service teams by maintaining accurate client records, preparing materials and reports, and ensuring timely responses with a professional demeanor.

The ideal candidate demonstrates excellent communication, outstanding organization, multitasking ability, and strict confidentiality in

Qualifications

• Experience as Administrative Assistant with a focus on customer service or client relations.
• Proficiency with Word, Excel and Outlook.
• Strong communication, interpersonal and listening skills.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and prioritize effectively.
• Positive, professional demeanor when interacting with clients.

Responsibilities

• Serve as primary contact for clients, responding to inquiries and requests promptly.
• Manage client appointments, scheduling meetings and consultations effectively.
• Maintain client records and databases, ensuring accuracy and confidentiality.
• Assist in preparing client-facing materials, proposals, and reports.
• Liaise between clients and internal teams to ensure clear communication and timely resolution of issues.
• Provide general administrative support to the client relations and sales teams.

Skills

Administrative experience

Customer service

Client relations

MS Office

Communication

Interpersonal

Organization

Prioritization

Professional demeanor

Tools

Word

Excel

Outlook

Job description

About the Role

Our client requires a personable and organized Administrative Assistant with a strong focus on Client Relations for their office in Soweto . This role is integral to maintaining positive relationships with clients, ensuring their needs are met efficiently and professionally. You will be the first point of contact for many clients, handling inquiries, managing appointments, and providing essential support to both the clients and the sales/service teams. The ideal candidate possesses excellent communication skills, a customer-centric approach, and a keen eye for detail in managing client interactions and administrative tasks.

Key Responsibilities

• Serve as a primary point of contact for clients, responding to inquiries and requests promptly.
• Manage client appointments, scheduling meetings and consultations effectively.
• Maintain client records and databases, ensuring accuracy and confidentiality.
• Assist in preparing client-facing materials, proposals, and reports.
• Liaise between clients and internal teams to ensure clear communication and timely resolution of issues.
• Provide general administrative support to the client relations and sales teams.

Requirements

• Experience in an Administrative Assistant role with a focus on customer service or client relations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• A positive and professional demeanor when interacting with clients.

Benefits

• Competitive salary and benefits package.
• Opportunity to build strong client relationships.
• Work within a supportive team dedicated to client success.
• Professional development opportunities.
• A positive and client-focused work culture.