Account Manager

Placements24; Randburg; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Competitive salary with commissions

Hybrid work model

Professional development

Medical and retirement benefits

Collaborative team culture

Job summary

Placements24 in Randburg is seeking a skilled Account Manager who thrives on relationships and strategic account growth. You will be the primary contact for a portfolio of key clients, delivering exceptional service and value through cross-functional collaboration.

This hybrid role offers a competitive salary with commissions, professional development, and comprehensive medical and retirement benefits as you help upsell and deepen client engagement within Gauteng's business community.

Qualifications

• Proven experience in an Account Management, client relations, or similar sales role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of customer relationship management and sales principles.
• Ability to develop strategic plans and execute them effectively.

Responsibilities

• Manage and grow a portfolio of assigned client accounts, acting as their main point of contact.
• Develop strategic account plans to identify revenue opportunities.
• Conduct regular check-ins and business reviews with clients.
• Identify and pursue upselling and cross-selling opportunities.
• Collaborate with internal sales, support, and operations teams to deliver seamless client experiences.
• Track account performance, analyze client data, and report on key metrics to management.

Skills

Account Management

Client relations

Communication

Negotiation

CRM software

Microsoft Office

Tools

CRM software

Microsoft Office Suite

Job description

About the Role

Our client is looking for a skilled and relationship-oriented Account Manager to join their team in Randburg . This role focuses on nurturing and growing existing client relationships, ensuring high levels of customer satisfaction, and identifying opportunities for upselling and cross-selling. You will be the primary point of contact for a portfolio of key accounts, working collaboratively with internal teams to deliver exceptional service and value. This position offers a blend of client-facing interaction and strategic planning, making it ideal for a professional who excels at building long-term partnerships within the vibrant business community of Gauteng .

Key Responsibilities

• Manage and grow a portfolio of assigned client accounts, acting as their main point of contact.
• Develop strategic account plans to identify opportunities for increasing revenue and deepening client engagement.
• Conduct regular check-ins and business reviews with clients to ensure satisfaction and address any concerns.
• Identify and pursue opportunities for upselling and cross-selling relevant products or services.
• Collaborate with internal sales, support, and operations teams to deliver seamless client experiences.
• Track account performance, analyze client data, and report on key metrics to management.

Requirements

• Proven experience in an Account Management , client relations, or similar sales role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of customer relationship management and sales principles.
• Ability to develop strategic plans and execute them effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• A proactive, problem-solving attitude and the ability to work effectively in a hybrid environment.

Benefits

• Competitive salary with attractive commission and bonus incentives.
• Hybrid work model offering flexibility between office and remote work.
• Opportunities for professional development and career progression.
• Comprehensive medical and retirement benefits.
• A collaborative and supportive team culture focused on client success.