Account Manager

Placements24; Bloemfontein; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance bonuses

Hybrid work

Health benefits

Professional development

Welkom client base

Job summary

Placements24 is seeking an experienced Account Manager to oversee and grow key client accounts in the Welkom region. You will maintain strong relationships, advocate for client needs internally, and coordinate service delivery in a hybrid role balancing in-office collaboration with client-facing responsibilities.

The ideal candidate will have proven experience in account management or related roles, excellent communication, and the ability to identify upsell and cross-sell opportunities for

Qualifications

• Proven experience in Account Management, sales, or a related client-facing role.
• Demonstrated success in managing client relationships and driving revenue growth.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client business needs and propose effective solutions.
• Strong organizational skills and the ability to manage multiple accounts.
• Familiarity with CRM systems and sales management tools is advantageous.

Responsibilities

• Manage a portfolio of assigned key accounts, ensuring client satisfaction and retention.
• Develop and implement account growth strategies to increase revenue from existing clients.
• Serve as the main point of contact for all client needs, inquiries, and issues.
• Conduct regular business reviews with clients to assess performance and identify future opportunities.
• Collaborate with internal teams (e.g., sales, support, product) to ensure seamless service delivery.
• Track client engagement and feedback, providing insights to improve offerings.

Skills

Account management

Sales

Client-facing

Relationship building

Negotiation

Interpersonal skills

Tools

CRM systems

Job description

About the Role

Our client is seeking a dedicated and strategic Account Manager to oversee and grow their key client accounts in the Welkom area. This role is pivotal in maintaining strong, long-term relationships with existing customers, ensuring their needs are met and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact, advocating for client needs internally and coordinating service delivery. The ideal candidate possesses excellent communication skills, a proactive approach to client management, and a commitment to driving mutual growth, working within a hybrid model that balances in-office collaboration with client-facing responsibilities, fostering a client-centric business approach.

Key Responsibilities

• Manage a portfolio of assigned key accounts, ensuring client satisfaction and retention.
• Develop and implement account growth strategies to increase revenue from existing clients.
• Serve as the main point of contact for all client needs, inquiries, and issues.
• Conduct regular business reviews with clients to assess performance and identify future opportunities.
• Collaborate with internal teams (e.g., sales, support, product) to ensure seamless service delivery.
• Track client engagement and feedback, providing insights to improve offerings.

Requirements

• Proven experience in Account Management , sales, or a related client-facing role.
• Demonstrated success in managing client relationships and driving revenue growth.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client business needs and propose effective solutions.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Familiarity with CRM systems and sales management tools is advantageous.

Benefits

• Competitive salary package with attractive performance-based bonuses.
• Hybrid work arrangement offering flexibility between home and office.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and continuing education.
• Access to a strong client base within the Welkom region.