Key Account Manager

Placements24; Stellenbosch; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive compensation

Commission/bonus structure

Health benefits

Generous paid time off

Remote work flexibility

Professional development

Job summary

Placements24 in Stellenbosch is seeking a sophisticated Key Account Manager to oversee and grow targeted client relationships in the region. You will manage a portfolio, develop strategic plans, and act as the main liaison to ensure satisfaction and revenue growth.

The role emphasizes remote collaboration, excellent communication, and the ability to identify upsell opportunities while maintaining strong client partnerships across regions.

Qualifications

• Proven experience in account management.
• Excellent communication, negotiation, and presentation skills.
• Strong ability to build and maintain long-term client relationships.
• Proficiency in CRM software and account management best practices.
• Self-motivated and capable of working effectively in a remote setting.

Responsibilities

• Manage and grow a portfolio of key client accounts in the Stellenbosch area.
• Develop and execute strategic account plans to deepen relationships and drive revenue growth.
• Serve as the primary point of contact for assigned clients, addressing their needs and concerns promptly.
• Identify and pursue opportunities for upselling and cross-selling our client's products/services.
• Collaborate with internal teams to ensure client satisfaction and successful service delivery.

Skills

Account management

Client relationships

Negotiation

Communication

Presentation

Remote work

Tools

CRM software

Job description

About the Role

Our client is seeking a sophisticated and relationship-focused Key Account Manager to oversee and grow their most valuable client relationships in the Stellenbosch region. This role is integral to client retention and expansion, requiring a deep understanding of client needs and the ability to deliver exceptional service and value. You will work closely with clients to ensure their objectives are met, identify upsell and cross-sell opportunities, and serve as the primary point of contact. This is an exciting remote position for a professional who thrives on building lasting partnerships and driving mutual success, with the opportunity to connect with clients and colleagues across various regions.

Key Responsibilities

• Manage and grow a portfolio of key client accounts in the Stellenbosch area.
• Develop and execute strategic account plans to deepen relationships and drive revenue growth.
• Serve as the primary point of contact for assigned clients, addressing their needs and concerns promptly.
• Identify and pursue opportunities for upselling and cross-selling our client's products/services.
• Collaborate with internal teams to ensure client satisfaction and successful service delivery.

Requirements

• Proven experience as an Account Manager, Key Account Manager, or similar client-facing role.
• Excellent communication, negotiation, and presentation skills.
• Strong ability to build and maintain long-term client relationships.
• Proficiency in CRM software and account management best practices.
• Self-motivated and capable of working effectively in a remote setting.

Benefits

• Competitive salary and attractive commission/bonus structure.
• Comprehensive health and wellness benefits.
• Generous paid time off and remote work flexibility.
• Professional development opportunities and training.
• A collaborative culture focused on client success.