Account Manager - B2B Sales

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Health and wellness benefits

Supportive work environment

Travel opportunities in NW region

Job summary

Placements24 in Klerksdorp seeks an Account Manager to nurture and grow a portfolio of B2B clients. You will be the primary contact, understanding evolving needs and delivering maximum value from our offerings.

This hybrid role combines in-office collaboration with client-facing visits in the North West region, requiring proactive engagement, strong communication, and a solutions-focused approach.

Qualifications

• Proven experience as an Account Manager or in a client-facing sales role.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of B2B sales cycles and CRM in relationship management.
• Ability to work independently and manage multiple accounts simultaneously.
• Familiarity with CRM software and sales tracking tools.

Responsibilities

• Develop and maintain strong relationships with a portfolio of B2B clients in Klerksdorp.
• Identify opportunities to introduce additional products or services based on client needs.
• Conduct regular business reviews to assess satisfaction and identify improvements.
• Handle inquiries, resolve issues promptly, and ensure client satisfaction.
• Collaborate with sales, support, and product teams to meet client needs.
• Drive contract renewals and opportunities for account expansion.

Skills

Account management

B2B sales

CRM software

Communication skills

Independent work

Tools

CRM software

Job description

About the Role

Our client is looking for a dedicated and customer-focused Account Manager to manage and grow existing client relationships within the Klerksdorp area. This role is essential for retaining and expanding our client's business through proactive engagement and providing exceptional service. You will act as the primary point of contact for your assigned accounts, understanding their evolving needs and ensuring they derive maximum value from our offerings. This hybrid role offers a blend of in-office collaboration and client-facing activities in the North West province.

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of B2B clients in Klerksdorp.
• Understand client business objectives and identify opportunities to introduce additional products or services.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Handle client inquiries, resolve issues promptly, and ensure a high level of customer satisfaction.
• Collaborate with internal teams (e.g., sales, support, product) to ensure client needs are met effectively.
• Drive contract renewals and identify opportunities for account expansion and upselling.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of B2B sales cycles and customer relationship management.
• Ability to work independently and manage multiple accounts simultaneously.
• Familiarity with CRM software and sales tracking tools is essential.
• Must be comfortable with a hybrid work model, involving both remote work and on-site client visits in the North West region.

Benefits

• Competitive salary with performance-based incentives and bonuses.
• Opportunities for professional growth and career advancement.
• Comprehensive health and wellness benefits package.
• A supportive and dynamic work environment.
• Travel opportunities within the Klerksdorp vicinity and surrounding areas.