Account Manager - Tech Solutions

Placements24; George; On-site; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Competitive remuneration package

Health insurance coverage

Professional development

Team collaboration

Exposure to cutting-edge technology

Job summary

Placements24 in George, Western Cape, is seeking a dedicated Account Manager specializing in Technology Solutions to manage and grow key client accounts, ensuring high levels of satisfaction and aligning offerings to client needs.

You will serve as the primary contact, identify upsell opportunities, conduct regular business reviews, and stay ahead of tech trends to maintain a competitive edge in the Western Cape market.

Responsibilities

• Manage a portfolio of assigned client accounts, fostering strong relationships and ensuring client retention.
• Proactively identify client needs and propose relevant technology solutions that drive business value.
• Achieve and surpass upsell and cross-sell targets within the existing client base.
• Conduct regular business reviews with clients to assess satisfaction and explore growth opportunities.
• Address client inquiries and resolve issues promptly and effectively, ensuring seamless service delivery.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.

Job description

About the Role

Our client is searching for a dedicated and results-oriented Account Manager specializing in Technology Solutions to join their team in George . This role is crucial for managing and growing existing client accounts, ensuring high levels of customer satisfaction, and identifying opportunities for upselling and cross-selling innovative tech products. You will serve as the primary point of contact for clients, understanding their business needs and aligning our client's offerings to meet those demands. The successful candidate will thrive in a client-facing role, contributing to a strong market presence in the Western Cape region.

Key Responsibilities

• Manage a portfolio of assigned client accounts, fostering strong relationships and ensuring client retention.
• Proactively identify client needs and propose relevant technology solutions that drive business value.
• Achieve and surpass upsell and cross-sell targets within the existing client base.
• Conduct regular business reviews with clients to assess satisfaction and explore growth opportunities.
• Address client inquiries and resolve issues promptly and effectively, ensuring seamless service delivery.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, ideally within the technology sector.
• Demonstrated ability to manage multiple accounts and achieve sales objectives.
• Excellent communication, interpersonal, and problem-solving skills.
• Familiarity with SaaS platforms or IT solutions is highly advantageous.
• Strong organizational skills and the ability to work independently.
• A relevant degree or professional qualification in business or a related field.

Benefits

• Competitive remuneration package including a base salary and performance-based incentives.
• Opportunities for professional development and continuous learning in George .
• Comprehensive health insurance coverage.
• Supportive team environment with opportunities for collaboration.
• Exposure to cutting-edge technology solutions and market trends.