Account Manager - Sales

Placements24; Richards Bay; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Career development

Team environment

Job summary

Placements24 is seeking an Account Manager to join their sales team in Richards Bay. You will manage a portfolio of existing client accounts, build strong relationships, and act as a trusted advisor to drive growth and client satisfaction.

The role emphasizes upselling and cross-selling opportunities, collaboration with internal teams, and delivering exceptional customer service in a dynamic KwaZulu-Natal market.

Qualifications

• Proven experience in account management or a related client-facing role.
• Demonstrated ability to achieve sales targets and grow account revenue.
• Excellent communication, negotiation and interpersonal skills.

Responsibilities

• Develop and maintain strong, long-term relationships with key clients in the assigned territory.
• Understand client needs and business objectives to provide tailored solutions and support.
• Drive revenue growth within existing accounts by identifying upselling opportunities.
• Conduct regular business reviews with clients to ensure satisfaction and identify improvement areas.
• Serve as the main point of contact for client inquiries, issues and requests.

Skills

Account management

Sales targets

Negotiation

Interpersonal skills

Customer service

Tools

CRM software

Microsoft Office

Job description

About the Role

Our client is seeking a dedicated and experienced Account Manager to join their sales team based in Richards Bay . This critical role involves managing and growing a portfolio of existing client accounts, ensuring high levels of customer satisfaction, and identifying opportunities for upselling and cross-selling. You will be the primary point of contact for your assigned accounts, building strong relationships and acting as a trusted advisor. The ideal candidate possesses exceptional customer service skills and a strategic approach to account growth within the vibrant KwaZulu-Natal business landscape.

Key Responsibilities

• Develop and maintain strong, long-term relationships with key clients in the assigned territory.
• Understand client needs and business objectives to provide tailored solutions and support.
• Drive revenue growth within existing accounts by identifying and closing upselling and cross-selling opportunities.
• Conduct regular business reviews with clients to ensure satisfaction and identify areas for improvement.
• Serve as the main point of contact for all client inquiries, issues, and requests.
• Collaborate with internal teams, including sales, support, and product development, to ensure client success.

Requirements

• Proven experience in account management , sales, or a related client-facing role.
• Demonstrated ability to achieve sales targets and grow account revenue.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Proficiency in CRM software and Microsoft Office Suite.
• A commitment to providing exceptional customer service and building lasting partnerships.

Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional growth and development within the company.
• A supportive and collaborative team environment in Richards Bay .
• Regular training sessions to enhance sales and account management skills.