Client Relationship Manager - Management Consultancy

Placements24; Sandton; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive pay

Commission/bonus

Career progression

Diverse client exposure

Medical aid

Retirement fund

Generous annual leave

Training opportunities

Job summary

Placements24 is seeking a skilled Client Relationship Manager for our client, a prestigious management consultancy, based in Sandton, Gauteng. You will nurture key client partnerships, understand strategic needs, and coordinate with internal teams to deliver exceptional value and service.

The role demands outstanding communication, business acumen, and the ability to travel to client sites around Sandton. You will drive client satisfaction, identify new opportunities, and contribute to proposals

Qualifications

• Proven ability to build and maintain strong client relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of business principles and consultancy services.
• Ability to manage multiple client engagements simultaneously.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of key clients.
• Understand client business challenges and strategic objectives to identify consultancy needs.
• Act as the primary liaison between clients and internal consulting teams, ensuring seamless communication.
• Oversee client satisfaction, proactively addressing concerns and ensuring project success.
• Identify and pursue opportunities for expanding services to existing clients.
• Contribute to business development efforts, including proposal preparation and presentations.
• Track client engagement metrics and provide regular reports to senior management.
• Stay informed about client industries and market trends to provide relevant insights.

Skills

Client relationships

Account management

Business development

Negotiation

Communication

Interpersonal skills

Education

Bachelor's degree in Business Administration/Marketing

MBA

Job description

About the Role

Our client, a prestigious Management Consultancy firm, is looking for an adept Client Relationship Manager to join their team in Sandton, Gauteng . This role is crucial for nurturing and expanding relationships with key clients, ensuring client satisfaction, and identifying new business opportunities. You will act as a primary point of contact, understanding client needs, and coordinating with internal consulting teams to deliver exceptional value and service. The ideal candidate possesses strong interpersonal skills, excellent communication abilities, and a keen business acumen, with a background or understanding of the consulting industry. Our client fosters a collaborative and client-centric environment, offering significant opportunities for professional growth. This position offers a fantastic chance to build and maintain strategic partnerships within the business community in Sandton, Gauteng .

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of key clients.
• Understand client business challenges and strategic objectives to identify consultancy needs.
• Act as the primary liaison between clients and internal consulting teams, ensuring seamless communication.
• Oversee client satisfaction, proactively addressing concerns and ensuring project success.
• Identify and pursue opportunities for expanding services to existing clients.
• Contribute to business development efforts, including proposal preparation and presentations.
• Track client engagement metrics and provide regular reports to senior management.
• Stay informed about client industries and market trends to provide relevant insights.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a plus.
• Minimum of 4 years of experience in account management, client relationship management, or business development, preferably within a professional services or consultancy environment.
• Proven ability to build and maintain strong client relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of business principles and consultancy services.
• Ability to manage multiple client engagements simultaneously.
• Proactive problem-solver with a client-focused mindset.
• Willingness to travel as needed to client locations in and around Sandton, Gauteng .

Benefits

• Competitive salary and attractive commission/bonus structure.
• Opportunities for career advancement within a growing consultancy.
• Exposure to a diverse client base and high-profile projects.
• Supportive and professional work environment in Sandton, Gauteng .
• Comprehensive medical aid and retirement fund benefits.
• Generous annual leave and company holiday provision.
• Ongoing professional development and training opportunities.
• Build a rewarding career focused on client success and partnership.