Senior Account Manager - Client Services

Placements24; Sandton; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Retirement contributions

Generous paid leave

On-site collaboration

Résumé du poste

Placements24 is seeking a Senior Account Manager - Client Services to lead a portfolio of high-value client relationships from our Sandton office. You will craft tailored strategies, oversee multi-channel campaigns, and drive measurable growth for clients.

The successful candidate will have extensive account management experience in digital marketing, strong analytical skills, and excellent communication and negotiation abilities.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Proven track record in managing client relationships and growing accounts.
• Experience with digital marketing channels and analytics.

Responsabilités

• Manage and grow a portfolio of key client accounts as the primary contact.
• Develop and implement strategic marketing plans aligned with client objectives.
• Oversee campaign execution across SEO, SEM, social, content, and email.
• Present data-driven insights and ROI in regular client reviews.
• Identify upsell/cross-sell opportunities and build long-term partnerships.
• Collaborate with creative, technical, and analytics teams to deliver campaigns.

Connaissances

Account management

Client services

Digital marketing

Analytics

Communication

Negotiation

Presentation

Formation

Bachelor's degree in Marketing

Bachelor's degree in Business Administration

Bachelor's degree in Communications

Outils

CRM systems

Marketing automation

Description du poste

About the Role

Our client, a leader in providing bespoke digital marketing solutions, is seeking an accomplished and strategic Senior Account Manager - Client Services to join their dynamic team in Sandton . This is a key on-site role focused on nurturing and expanding relationships with a portfolio of high-value clients. You will be responsible for understanding client objectives, developing tailored strategies, and ensuring the successful delivery of marketing campaigns that drive significant business growth. The ideal candidate possesses a strong understanding of the digital marketing landscape, exceptional client management skills, and a proven track record of achieving client success. Working within our client's prestigious Sandton office, you will collaborate with a team of experts to deliver outstanding results. We are looking for a highly motivated professional who can manage complex accounts and contribute to the strategic direction of client partnerships within the bustling Sandton business hub.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, acting as the primary point of contact.
• Develop and implement strategic marketing plans aligned with client business objectives.
• Oversee the execution of digital marketing campaigns across various channels (SEO, SEM, social media, content, email).
• Conduct regular performance reviews with clients, presenting data-driven insights and demonstrating ROI.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Build and maintain strong, long-lasting relationships based on trust and mutual success.
• Collaborate with internal teams (creative, technical, analytics) to ensure seamless campaign delivery.
• Stay abreast of industry trends, best practices, and emerging technologies in digital marketing.
• Address client concerns and resolve issues promptly and effectively.

Requirements

• Minimum of 6 years of experience in account management, client services, or a related role, preferably in a digital marketing agency.
• Proven track record of successfully managing client relationships and driving business growth.
• In-depth knowledge of digital marketing channels and strategies (SEO, SEM, PPC, Social Media, Content Marketing).
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent communication, presentation, and negotiation skills.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in marketing automation platforms and CRM systems.
• Proactive, results-oriented, and client-focused mindset.

Benefits

• Our client offers a highly competitive salary and performance-based bonus structure for the Senior Account Manager position, commensurate with experience.
• Employees receive a comprehensive benefits package, including medical insurance, retirement contributions, and generous paid leave.
• This on-site role in Sandton provides access to a prime business location and fosters a collaborative office environment.
• You will have opportunities for continuous professional development, including training, workshops, and attendance at industry conferences.
• Our client is committed to career advancement and offers clear pathways for growth within the organization.
• Enjoy working with a talented team on innovative projects that deliver real impact for clients.
• This role offers a challenging and rewarding career in a vibrant industry.