Account Manager - Retail

Placements24; Mossel Bay; Hybrid; ZAR 400,000 - 700,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Career development opportunities

Company-provided resources

Collaborative work environment

Access to product portfolio

Job summary

Placements24 is hiring an Account Manager to focus on the retail sector in Mossel Bay, Western Cape. You will manage and grow key retail accounts, ensure satisfaction, and drive sales growth through strategic planning and proactive engagement.

The role requires strong relationship skills, excellent communication, and experience using CRM and sales analytics tools. A hybrid work model is offered with growth opportunities in a dynamic market.

Qualifications

• Proven experience as Account Manager or similar client-facing sales role.
• Strong understanding of retail industry and dynamics.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to build and maintain long-term client relationships.
• Proficiency in CRM software and sales analytics tools.

Responsibilities

• Manage and nurture a portfolio of existing retail accounts with strong client relationships.
• Develop and implement strategic account plans to achieve sales growth and revenue targets.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews with clients to assess performance and gather feedback.
• Collaborate with internal teams to ensure client needs are met.
• Resolve client issues and concerns promptly and professionally.

Skills

Account management

Retail knowledge

Communication

Negotiation

Presentation

Relationship building

CRM proficiency

Sales analytics tools

Hybrid work

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client is seeking a strategic and relationship-oriented Account Manager to focus on the retail sector in Mossel Bay, Western Cape . You will be responsible for managing and growing key retail accounts, ensuring customer satisfaction, and driving sales growth through effective relationship management and strategic planning. This role requires a deep understanding of the retail landscape and a proactive approach to client engagement. You will act as the primary point of contact for your assigned accounts, fostering strong partnerships and contributing to our client's success in the competitive Mossel Bay market.

Key Responsibilities

• Manage and nurture a portfolio of existing retail accounts, ensuring strong client relationships.
• Develop and implement strategic account plans to achieve sales growth and revenue targets.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews with clients to assess performance and gather feedback.
• Collaborate with internal teams (e.g., marketing, operations) to ensure client needs are met.
• Resolve client issues and concerns promptly and professionally.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Strong understanding of the retail industry and its dynamics.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to build and maintain long-term client relationships.
• Proficiency in CRM software and sales analytics tools.
• Ability to work effectively both independently and as part of a team in a hybrid model.

Benefits

• Competitive salary with performance-based bonuses and incentives.
• Opportunities for professional development and career progression.
• Company-provided resources and support for client engagements.
• A collaborative work environment that values client success in Mossel Bay .
• Access to a dynamic product portfolio serving the retail sector.