Account Manager

Placements24; Rustenburg; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Retirement benefits

Professional development

Flexible working options

Job summary

Placements24 is seeking an experienced Account Manager to build and grow key client relationships in Rustenburg, managing needs, delivering strategic solutions and driving retention. The role emphasizes proactive relationship building and effective account planning in the North West province.

The candidate will collaborate with internal teams to ensure seamless delivery, while targeting revenue growth for assigned accounts and maintaining high client satisfaction.

Qualifications

• Proven experience in an Account Manager role or similar client-facing sales position.
• Excellent communication, presentation, and interpersonal skills.
• Strong understanding of client relationship management and sales principles.
• Ability to strategize and execute plans to achieve account growth.
• Proficiency in CRM systems and sales analytics tools.
• Demonstrated ability to work independently and as part of a team in Rustenburg.

Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of assigned clients.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling our client's products and services.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams to ensure seamless delivery of solutions and services.
• Achieve client retention and revenue growth targets for your assigned accounts.

Skills

Account Management

CRM

Sales analytics

Communication

Independent work

Teamwork

Strategic planning

Job description

About the Role

Our client is seeking an experienced and motivated Account Manager to manage and grow key client relationships within the Rustenburg area. You will be instrumental in understanding client needs, providing strategic solutions, and ensuring client satisfaction and retention. This position offers a significant opportunity to contribute to the company's growth and reputation in the North West province. We are looking for a proactive professional who excels in relationship building and strategic account planning, fostering a client-centric approach within a collaborative team environment in Rustenburg .

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of assigned clients.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling our client's products and services.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams to ensure seamless delivery of solutions and services.
• Achieve client retention and revenue growth targets for your assigned accounts.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Excellent communication, presentation, and interpersonal skills.
• Strong understanding of client relationship management and sales principles.
• Ability to strategize and execute plans to achieve account growth .
• Proficiency in CRM systems and sales analytics tools.
• Demonstrated ability to work independently and as part of a team in Rustenburg .

Benefits

• Attractive salary with performance-based bonuses.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and training.
• A dynamic work environment with a focus on teamwork and client success.
• Potential for flexible working arrangements to support work-life balance.