Account Manager - Randburg

Placements24; Randburg; Hybrid; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Performance-based bonuses

Hybrid work arrangement

Medical benefits

Career development

Job summary

Placements24 in Randburg seeks an Account Manager to oversee and grow key client relationships in a hybrid work environment. You will be the primary contact for assigned accounts, understanding evolving needs and ensuring maximum value from the client offerings.

This role focuses on maintaining client satisfaction, retention, and identifying opportunities for account expansion, with a strategic mindset and collaboration across teams.

Qualifications

• Proven experience as an Account Manager or similar client-facing sales role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Proficiency in CRM software and sales analytics tools.

Responsibilities

• Manage a portfolio of key client accounts, serving as the main contact for issues and requests.
• Develop and execute strategic account plans to achieve revenue growth and retention targets.
• Build and maintain strong relationships with key stakeholders within client organizations.
• Identify opportunities for upselling and cross-selling our client's products and services.
• Proactively address client concerns and ensure timely resolutions.
• Conduct regular business reviews with clients to assess performance and identify improvement areas.

Job description

About the Role

Our client is looking for a client-focused and strategic Account Manager to oversee and grow key client relationships in Randburg . This role is vital for ensuring client satisfaction, retention, and identifying opportunities for account expansion. You will act as the primary point of contact for assigned accounts, understanding their evolving needs and ensuring they receive maximum value from our client's offerings. This is an excellent opportunity for a relationship builder with a commercial mindset to contribute significantly to our client's success in a hybrid work environment.

Key Responsibilities

• Manage a portfolio of key client accounts, serving as their main point of contact for all issues and requests.
• Develop and execute strategic account plans to achieve revenue growth and retention targets for assigned accounts.
• Build and maintain strong, long-lasting relationships with key stakeholders within client organizations.
• Identify opportunities for upselling and cross-selling our client's products and services.
• Proactively address client concerns and issues, ensuring timely and satisfactory resolutions.
• Conduct regular business reviews with clients to assess performance and identify areas for improvement.

Requirements

• Proven experience as an Account Manager , Key Account Manager, or similar client-facing sales role.
• Demonstrated ability to manage complex client relationships and achieve sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Proficiency in CRM software and sales analytics tools.
• Ability to work effectively in a hybrid model, balancing office-based and remote work.

Benefits

• Competitive salary with performance-based bonuses and commission opportunities.
• Hybrid work arrangement providing flexibility and work-life balance.
• Comprehensive medical and retirement benefits.
• Opportunities for professional growth and career development.
• A collaborative culture that values client success.