Account Manager - Remote Sales

Placements24; Gqeberha; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Remote-friendly team

Professional development

Job summary

Placements24 is seeking a proactive Account Manager to join our fully remote sales division. You will nurture and expand relationships with existing clients, identify upsell opportunities, and act as the primary point of contact.

Collaborate with sales and customer success teams to ensure a seamless client experience, develop account plans, and drive revenue growth from a remote setting. Strong communication and CRM skills are essential.

Qualifications

• Proven experience in account management or a similar client-facing sales role.
• Demonstrated success in retaining and growing existing customer accounts.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Manage a portfolio of key client accounts, building strong, long-term partnerships.
• Identify opportunities for account growth through understanding client needs and business objectives.
• Conduct regular check-ins and business reviews with clients to ensure satisfaction and address any concerns.
• Collaborate with sales and customer success teams to ensure a seamless client experience.
• Develop and execute account plans to achieve revenue targets and client retention goals.
• Resolve client issues promptly and effectively, escalating when necessary.

Skills

Account management

Client relationship

Communication

Problem-solving

Time management

Remote work

Tools

CRM software

Job description

Our client is seeking a proactive and client-focused Account Manager to join their fully remote sales division. In this role, you will be responsible for nurturing and expanding relationships with existing clients, ensuring their satisfaction and identifying opportunities for upsells and cross-sells. You will act as the primary point of contact, understanding client needs and advocating for them internally. This is a fantastic opportunity for a relationship-builder who thrives on delivering exceptional service and driving sustainable revenue growth from a remote setting.

Key Responsibilities

• Manage a portfolio of key client accounts, building strong, long-term partnerships.
• Identify opportunities for account growth through understanding client needs and business objectives.
• Conduct regular check-ins and business reviews with clients to ensure satisfaction and address any concerns.
• Collaborate with sales and customer success teams to ensure a seamless client experience.
• Develop and execute account plans to achieve revenue targets and client retention goals.
• Resolve client issues promptly and effectively, escalating when necessary.

Requirements

• Proven experience in account management or a similar client-facing sales role.
• Demonstrated success in retaining and growing existing customer accounts.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote work environment . Proficiency with CRM software and customer management tools.
• Strong understanding of sales principles and customer service best practices.

Benefits

• Competitive base salary with attractive performance-based incentives.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for professional development and attending industry events.
• Flexible work arrangements and a supportive remote team culture.
• Generous paid time off and company holidays.