Account Manager - Business Services

Placements24; Centurion; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance bonuses

Fully remote work

Health insurance

Retirement plan

Annual leave

Job summary

Placements24 is seeking an experienced Account Manager for a remote-first position covering the Centurion area. You will manage key client relationships, focus on retention, upselling, and delivering value to drive long-term partnerships.

Responsibilities include regular client meetings, strategic account planning, and cross-functional coordination to meet revenue targets. The role emphasizes autonomy in a fully remote environment and strong CRM usage.

Qualifications

• 4+ years of Account Management or similar client-facing sales experience.
• Proven ability to build and maintain strong customer relationships.
• Excellent communication, listening and presentation skills.
• Experience selling or managing business services or SaaS solutions.
• Self-motivated and able to work independently in a remote setting.
• Proficiency with CRM systems and remote collaboration tools.

Responsibilities

• Manage and nurture a portfolio of key client accounts, ensuring retention and satisfaction.
• Develop strategic account plans to identify upselling and cross-selling opportunities.
• Conduct regular virtual meetings to assess client needs and gather feedback.
• Address client issues promptly and coordinate with internal teams.
• Stay informed about industry trends to provide expert advice.
• Achieve revenue targets for assigned accounts through proactive management.

Skills

Communication skills

Listening skills

Presentation skills

Customer relationships

Sales experience

CRM proficiency

Tools

CRM systems

Remote collaboration tools

Job description

About the Role

Our client is seeking a dedicated and experienced Account Manager to oversee client relationships within the Centurion area, with a focus on providing exceptional business services. This remote-first role allows you to manage your portfolio from anywhere, focusing on client retention, upselling, and ensuring customer satisfaction. You will act as the primary point of contact for key accounts, understanding their evolving needs and delivering solutions that drive value and foster long-term partnerships. Success in this role means building trust and becoming an indispensable advisor to our valued clients, contributing to a robust and loyal customer base.

Key Responsibilities

• Manage and nurture a portfolio of key client accounts, ensuring high levels of retention and satisfaction.
• Develop strategic account plans to identify opportunities for upselling and cross-selling our services.
• Conduct regular virtual meetings and check-ins with clients to assess their needs and gather feedback.
• Address client issues and concerns promptly and effectively, coordinating with internal teams as necessary.
• Stay informed about industry trends and our client’s service offerings to provide expert advice.
• Achieve revenue targets for your assigned accounts through proactive account management.

Requirements

• Minimum of 4 years' experience in Account Management or a similar client-facing sales role.
• Proven ability to build and maintain strong, long-lasting customer relationships.
• Excellent communication, listening, and presentation skills, with the ability to articulate value propositions clearly.
• Experience in selling or managing business services or SaaS solutions is highly desirable.
• Self-motivated and able to work independently in a remote setting.
• Proficiency with CRM systems and remote collaboration tools.

Benefits

• Competitive salary with performance-based bonuses.
• Fully remote work environment offering maximum flexibility.
• Comprehensive health insurance and retirement savings plan.
• Generous annual leave and personal development opportunities.
• Access to cutting-edge sales tools and resources.