Account Manager - Polokwane

Placements24; Polokwane; Hybrid; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Performance bonuses

Medical aid

Retirement fund

Professional development

Job summary

Placements24 in Polokwane is seeking an Account Manager to nurture existing client relationships in agriculture technology. You will be the trusted advisor, understanding client needs and connecting them with solutions offered by our client.

The role blends office work and remote flexibility in Limpopo. The position requires 3+ years in account management or sales, strong communication, and CRM proficiency.

Qualifications

• 3 years+ experience in account management, customer success, or sales.
• Proven ability to manage client relationships and drive satisfaction.
• Excellent communication, interpersonal, and presentation skills.
• Hybrid work model with some office presence in Polokwane.
• Based in or willing to relocate to Polokwane.

Responsibilities

• Manage a portfolio of agricultural clients as their primary contact.
• Build and maintain long-lasting relationships based on trust and value.
• Identify upsell and cross-sell opportunities within accounts.
• Conduct regular check-ins and business reviews with clients.
• Collaborate with sales, support, and technical teams to ensure satisfaction.
• Track account progress and report key metrics to management.
• Stay informed on industry trends in agricultural technology.

Skills

Communication

Relationship management

Sales skills

Presentation skills

Education

Bachelor’s degree in Agriculture, Business, Marketing, or related field

Tools

CRM software

Microsoft Office

Job description

About the Role

Our client, a growing player in the agricultural technology sector, is seeking a proactive and customer-focused Account Manager to join their team in Polokwane. This role is responsible for managing and nurturing relationships with existing clients, ensuring their success and identifying opportunities for growth within their accounts. You will act as a trusted advisor, understanding their needs and connecting them with relevant solutions offered by our client. The position requires a blend of client relationship management, sales acumen, and a strong understanding of the agricultural industry. This role offers a blend of office-based work and remote flexibility, ideal for a professional seeking balance and impact in Limpopo.

You will work within a supportive team environment and have the chance to contribute to a company making a real difference in the agricultural sector. This role offers a chance to build a meaningful career and foster strong relationships within the Polokwane community and beyond. Enjoy a dynamic role with opportunities for growth and impact.

Key Responsibilities

• Manage a portfolio of agricultural clients, acting as their primary point of contact.
• Build and maintain strong, long-lasting relationships based on trust and value.
• Understand clients’ business objectives and challenges, and how our client’s solutions can address them.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Conduct regular check-ins and business reviews with clients.
• Address client concerns and issues promptly and effectively.
• Collaborate with sales, support, and technical teams to ensure client satisfaction.
• Track account progress and report on key metrics to management.
• Stay informed about industry trends and best practices in agricultural technology.

Requirements

• Minimum of 3 years of experience in account management, customer success, or sales, preferably in the agriculture or technology sector.
• Proven ability to manage client relationships effectively and drive customer satisfaction.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of the agricultural industry and its challenges.
• Ability to identify business opportunities and drive revenue growth.
• Proficiency in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Agriculture, Business, Marketing, or a related field is preferred.
• Must be based in or willing to relocate to Polokwane.
• Comfortable with a Hybrid work model, requiring occasional office presence.

Benefits

• Competitive salary with performance-based bonuses and incentives.
• Medical aid.
• A retirement fund.
• Ample opportunities for professional development.