Account Manager - IT Solutions Provider

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 720.000 - 960.000; Vollzeit

Benefits dieser Stelle

Base salary + bonuses

Medical benefits

Retirement benefits

Professional development

Hybrid work

Zusammenfassung

Placements24 is seeking an Account Manager for our client in Nelspruit, Mpumalanga. The role focuses on managing and expanding relationships with existing IT solutions clients, understanding needs, and offering tailored services.

You will drive revenue growth while maintaining high client satisfaction and acting as a trusted advisor. The position blends in-person client engagement with remote collaboration, ideal for fostering strong business connections across the region.

Qualifikationen

• 3–5 years in Account Management or Sales in IT services.
• Solid knowledge of IT infrastructure, cloud, cybersecurity.
• Proven track record in client revenue growth.
• Excellent communication and negotiation skills.

Aufgaben

• Manage and grow relationships with IT solutions clients.
• Identify client needs and propose IT solutions and upgrades.
• Achieve and exceed revenue targets for accounts.
• Serve as main client contact and resolve inquiries.
• Collaborate with technical teams for project delivery.
• Prepare client status reports and sales forecasts.
• Stay updated on industry trends and competitors.

Kenntnisse

Relationship management

Sales

Communication

Negotiation

Ausbildung

Bachelor's degree in CS/IT/Business

Tools

CRM software

Jobbeschreibung

About the Role

Our client, a reputable IT solutions provider, is seeking a skilled Account Manager to join their team in Nelspruit, Mpumalanga, ZA . This role is central to managing and expanding relationships with a portfolio of existing clients, understanding their technology needs, and offering tailored IT solutions and services. You will be responsible for ensuring client satisfaction, identifying opportunities for growth within accounts, and acting as a trusted advisor. The ideal candidate will have a solid understanding of IT services and infrastructure, coupled with strong relationship management and sales skills. This is a Hybrid position, balancing the need for in-person client interaction and team collaboration in Nelspruit with the flexibility of remote work, ideal for fostering strong business connections in the region.

Key Responsibilities

• Manage and nurture relationships with a portfolio of IT solutions clients.
• Identify client needs and propose appropriate IT solutions, services, and upgrades.
• Achieve and exceed revenue targets for assigned accounts.
• Act as the main point of contact for clients, addressing inquiries and resolving issues.
• Develop and execute account growth strategies.
• Collaborate with technical teams to ensure successful project delivery and support.
• Prepare regular client status reports and sales forecasts.
• Stay current with industry trends, emerging technologies, and competitor offerings.

Requirements

• Minimum of 3-5 years of experience in Account Management or Sales, preferably within the IT services or technology sector.
• Strong understanding of IT infrastructure, cloud services, cybersecurity, and software solutions.
• Proven track record of managing client relationships and driving revenue growth.
• Excellent communication, presentation, and negotiation skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in CRM software and sales methodologies.
• Bachelor's degree in Computer Science, Information Technology, Business, or a related field is preferred.
• Ability to work in a Hybrid model, with regular presence required in Nelspruit, Mpumalanga, ZA .

Benefits

• Competitive base salary plus performance-based bonuses.
• Comprehensive medical and retirement benefits.
• Opportunities for professional development and IT certifications.
• Exposure to a wide range of cutting-edge IT solutions.
• A flexible Hybrid work environment.
• A collaborative and innovative company culture.