Account Manager - Industrial Supplies

Placements24; Gauteng; Vor Ort; ZAR 360.000 - 600.000; Vollzeit

Benefits dieser Stelle

Competitive annual salary with bonuses

Company-provided vehicle and fuel for?

Comprehensive medical aid and pension/

Zusammenfassung

Placements24 in South Africa is seeking a motivated Account Manager to grow a portfolio of industrial supplies in Tembisa, Gauteng. You will build strong client relationships, understand needs, and drive upselling and cross-selling to meet revenue targets.

As the primary contact for key accounts, you will coordinate with the sales support team, deliver exceptional service, and report on progress to management. A customer-focused mindset and CRM proficiency are essential.

Qualifikationen

• Minimum of 3 years in account management or a customer-facing role.
• Proven ability to build and maintain client relationships.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational skills and ability to manage multiple accounts.
• Proficiency in CRM software and standard office applications.

Aufgaben

• Manage and grow a dedicated portfolio of industrial supply accounts within the Tembisa region.
• Develop and maintain strong, long-term relationships with key stakeholders at client organizations.
• Understand client needs and recommend products from our extensive catalogue.
• Identify opportunities for upselling and cross-selling to increase account revenue.
• Address client inquiries, concerns, and issues promptly and professionally.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with the sales support team to ensure efficient order processing and delivery.
• Stay informed about new products, industry trends, and competitor offerings.
• Meet and exceed individual and team sales targets for revenue growth and client retention.
• Provide regular reports on account status, sales activities, and forecasts to management.

Kenntnisse

Communication

Interpersonal skills

Negotiation

Customer-centric

Tools

CRM software

Microsoft Office

Jobbeschreibung

About the Role

Our client is looking for a motivated and results-driven Account Manager to join their expanding sales division in Tembisa, Gauteng . This role is crucial for fostering and expanding relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling our extensive range of industrial supplies. The successful candidate will act as the primary point of contact for a portfolio of key accounts, providing exceptional service and support. This position offers a fantastic opportunity to work within a stable industry, contributing directly to the company's growth and customer retention strategies. You will be instrumental in understanding customer requirements, offering tailored solutions, and ensuring a high level of satisfaction. The role demands excellent communication skills and a deep commitment to client success, operating within the vibrant business community of Tembisa .

Key Responsibilities

• Manage and grow a dedicated portfolio of industrial supply accounts within the Tembisa region.
• Develop and maintain strong, long-term relationships with key stakeholders at client organizations.
• Understand client needs and recommend appropriate products and solutions from our extensive catalogue.
• Identify and pursue opportunities for upselling and cross-selling to increase account revenue.
• Address client inquiries, concerns, and issues promptly and professionally.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with the sales support team to ensure efficient order processing and delivery.
• Stay informed about new products, industry trends, and competitor offerings.
• Meet and exceed individual and team sales targets for revenue growth and client retention.
• Provide regular reports on account status, sales activities, and forecasts to management.

Requirements

• Minimum of 3 years of experience in account management, sales, or a customer-facing role, preferably in industrial supplies or a related sector.
• Proven ability to build and maintain strong client relationships.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational skills and the ability to manage multiple accounts effectively.
• Proficiency in CRM software and standard office applications.
• A customer-centric approach with a focus on delivering value.
• Ability to understand technical product specifications for industrial supplies.
• Resilience and a proactive attitude towards challenges.
• Must be based in or able to commute reliably to Tembisa, Gauteng .

Benefits

• Competitive annual salary with performance-based bonuses.
• Company-provided vehicle and fuel allowance for client visits.
• Comprehensive medical aid and retirement fund contributions.
• Ongoing product training and professional development opportunities.
• A supportive team environment focused on collaboration and success in Tembisa .
• Employee discount on company products.