About the Role
Our client, a prominent supplier of manufacturing consumables and equipment, is seeking a highly skilled Key Account Manager to serve the **Port Elizabeth** and broader **Eastern Cape** industrial sector. This role is designed as a fully remote position, enabling you to manage your client portfolio and strategic relationships from your home office. You will be responsible for nurturing and expanding relationships with our client's most valuable industrial customers, ensuring their needs are met and identifying opportunities for growth. This is a critical role that requires a deep understanding of the industrial landscape in the **Eastern Cape**, coupled with exceptional client management and strategic selling skills. We are looking for a proactive, results-driven professional who can operate with autonomy and deliver outstanding value to both our client and their key accounts.
Key Responsibilities
- Manage and grow a portfolio of key industrial accounts within the **Eastern Cape**, focusing on **Port Elizabeth** and surrounding areas.
- Develop and execute strategic account plans to maximize customer satisfaction, retention, and revenue growth.
- Serve as the primary point of contact for assigned clients, understanding their operational needs and challenges.
- Identify opportunities for upselling and cross-selling our client's range of products and services.
- Conduct regular virtual meetings and product demonstrations with key decision-makers.
- Collaborate with internal support teams (technical, logistics, finance) to ensure seamless service delivery.
- Analyze customer data to identify trends, anticipate needs, and provide proactive solutions.
- Achieve and exceed assigned account revenue and growth targets.
Requirements
- Minimum of 5 years of experience in Key Account Management or a senior sales role, preferably within the industrial supplies, manufacturing, or related sectors.
- Proven ability to build and maintain strong, long-term relationships with industrial clients.
- Demonstrated success in growing account revenue and achieving sales targets.
- Excellent communication, negotiation, and problem-solving skills.
- Self-disciplined and highly organized, with the ability to excel in a remote work environment.
- Proficiency in CRM software and virtual communication tools.
- Understanding of the **Eastern Cape** industrial market is a significant advantage.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field.
Benefits
- Competitive base salary with an attractive commission structure based on account growth.
- Comprehensive medical aid and retirement savings plan.
- Professional development and training opportunities focused on account management and sales skills.
- Flexible remote working arrangement.
- Opportunity to work with a respected supplier in the industrial sector.
- Performance-based bonuses and potential for career advancement.