Account Manager - George

Placements24; George; Hybrid; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Hybrid work model

Professional development

Job summary

Placements24 in George, Western Cape is seeking an experienced Account Manager to nurture and expand a portfolio of key client accounts, ensuring high retention and growing engagement with our offerings.

You will serve as the main liaison between clients and internal teams, identify upsell opportunities, conduct business reviews, and deliver tailored proposals. This hybrid role combines in-office collaboration with remote work to fit the South African market.

Qualifications

• Minimum 4 years in account management, sales, or client-facing relationship management.
• Proven ability to manage complex client relationships and drive account growth.
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring retention and satisfaction.
• Develop deep understanding of client needs to propose tailored solutions.
• Identify and pursue upsell and cross-sell opportunities within accounts.
• Act as liaison between clients and internal departments to ensure service delivery.
• Conduct regular business reviews to assess performance and align on strategies.
• Prepare and deliver presentations and proposals to clients.
• Monitor client usage and engagement, address issues or risks.

Skills

Account management

Sales

Client relationship

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM systems

Job description

About the Role

Our client, a prestigious provider of (specific service - e.g., financial services/logistics solutions/marketing technology), is actively seeking an experienced and dynamic Account Manager to serve the vibrant George, Western Cape region. This pivotal role focuses on nurturing and expanding relationships with a portfolio of key clients, ensuring their continued satisfaction and maximizing their engagement with our client's offerings. The successful candidate will be instrumental in driving account growth, identifying upsell and cross-sell opportunities, and acting as the primary point of contact for strategic partners. This is an exciting opportunity to contribute to a company known for its commitment to excellence and client success within the beautiful Western Cape landscape. You will be a key player in the continued expansion of our client's presence in this crucial economic hub.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high levels of retention and satisfaction.
• Develop deep understanding of client business needs and objectives to proactively propose tailored solutions.
• Identify and pursue opportunities for upselling and cross-selling services and products within assigned accounts.
• Act as the main liaison between clients and internal departments, ensuring seamless communication and service delivery.
• Conduct regular business reviews with clients to assess performance, gather feedback, and align on future strategies.
• Prepare and deliver compelling presentations and proposals to clients.
• Monitor client usage and engagement, proactively addressing any potential issues or risks.
• Contribute to the development of new service offerings based on market and client feedback.
• Achieve and exceed defined account growth and revenue targets.

Requirements

• Minimum of 4 years of experience in account management, sales, or a client-facing relationship management role.
• Proven ability to manage complex client relationships and drive account growth.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Experience with CRM systems and sales forecasting tools.
• Ability to understand and articulate complex service offerings.
• A proactive, self-starter attitude with a strong focus on client success.
• Understanding of the business landscape in the George, Western Cape area is a plus.
• Relevant bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

Our client offers a competitive salary package commensurate with experience, along with performance-based incentives. Comprehensive benefits include medical aid and a retirement fund. This hybrid role provides flexibility, allowing for a balance between in-office collaboration and remote work. Opportunities for continuous professional development and training are a core part of the company culture. Join a forward-thinking organization that values its employees and their contributions to client success in George .