Account Manager - Coastal Business Development

Placements24; Mossel Bay; Hybride; ZAR 360 000 - 600 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Performance-based bonus

Training programs and workshops

Collaborative environment

Résumé du poste

Placements24 is seeking an Account Manager in Mossel Bay to grow and nurture key client relationships, drive revenue, and ensure exceptional service delivery. You will act as the main client contact, develop strategic plans, and collaborate with internal teams to meet client objectives.

The role requires 3+ years in account management or related fields, strong communication and negotiation skills, and a proven track record of meeting targets.

Qualifications

• Minimum of 3 years in account management, sales, or a client-facing role.
• Proven track record of managing client portfolios and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of business processes and CRM principles.
• Ability to analyze client needs and propose tailored solutions.
• Proficiency in CRM software and Microsoft Office Suite.
• A proactive and self-motivated individual with strong organizational and time-management abilities.
• Bachelor's degree in Business/Marketing or related field preferred.
• Reside in or be willing to relocate to Mossel Bay area.

Responsabilités

• Develop and maintain strong, long-term relationships with a portfolio of key clients in and around Mossel Bay.
• Identify upsell and cross-sell opportunities by understanding client objectives and challenges.
• Serve as the primary point of contact, ensuring prompt resolution of inquiries and issues.
• Conduct regular business reviews to assess satisfaction and reinforce value.
• Collaborate with sales, support, and product teams to ensure seamless service delivery.
• Develop and execute strategic account plans to drive revenue growth and retention targets.
• Prepare accurate sales forecasts, proposals, and client presentations.
• Stay informed about industry trends and competitor activity in the Western Cape.
• Represent the company professionally at client meetings, events, and trade shows.

Connaissances

Account management

Sales

Negotiation

Presentation

Customer focus

Formation

Bachelor's degree in Business/Marketing or related field

Outils

Salesforce

HubSpot

Description du poste

About the Role

Our client, a dynamic and expanding enterprise specializing in bespoke business solutions, is seeking an experienced Account Manager to join their team in the scenic coastal city of Mossel Bay, Western Cape . This pivotal role is designed for a professional with a knack for nurturing client relationships and driving revenue growth. You will be responsible for managing a portfolio of key accounts, understanding their evolving needs, and ensuring the delivery of exceptional service and solutions. The successful candidate will possess strong commercial acumen, excellent communication skills, and a proactive approach to client engagement. This is an exciting opportunity to make a significant impact in a client-centric organization based in a sought-after South African location. The role requires a blend of strategic thinking and hands-on account management to foster long-term partnerships.

Key Responsibilities

• Develop and maintain strong, long-term relationships with a portfolio of key clients in and around Mossel Bay .
• Understand client business objectives, challenges, and needs to identify opportunities for upselling and cross-selling our client's services.
• Act as the primary point of contact for clients, ensuring prompt and effective resolution of inquiries and issues.
• Conduct regular business reviews with clients to assess satisfaction, identify areas for improvement, and reinforce value.
• Collaborate with internal teams (e.g., sales, support, product development) to ensure seamless service delivery and client satisfaction.
• Develop and execute strategic account plans to achieve revenue growth and client retention targets.
• Prepare accurate sales forecasts, proposals, and presentations for clients.
• Stay informed about industry trends, competitor activities, and market developments relevant to the Western Cape business landscape.
• Represent our client professionally at client meetings, industry events, and trade shows within the Mossel Bay region.

Requirements

• A minimum of 3 years of experience in account management, sales, or a client-facing business development role.
• Proven track record of successfully managing client portfolios and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of business processes and client relationship management principles.
• Ability to analyze client needs and propose tailored solutions effectively.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• A proactive and self-motivated individual with strong organizational and time-management abilities.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Reside in or be willing to relocate to the Mossel Bay area.

Benefits

Our client offers a competitive salary commensurate with experience, coupled with a performance-based bonus structure.

Employees will benefit from opportunities for professional growth and development, including access to ongoing training programs and workshops.

You'll work in a collaborative and supportive environment, with the chance to build meaningful relationships with a diverse client base in the beautiful Mossel Bay .

This hybrid role offers flexibility, combining office-based collaboration with remote workdays.

Enjoy the professional challenges and rewards of contributing to a growing company.