Account Manager - Sales

Placements24; Gauteng; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Base salary + incentives

Medical aid

Retirement plan

Training programs

Hybrid work model

Networking opportunities

Job summary

Placements24 in Gauteng is seeking an Account Manager to nurture and grow an existing client base. You will serve as the primary contact, translate client needs into tailored solutions, and drive retention and revenue through upselling and cross-selling.

Ideal candidates have 3+ years in account management or a client-facing sales role, strong communication and negotiation skills, and experience with CRM systems. This role offers a hybrid work model and growth opportunities.

Qualifications

• Minimum 3 years in Account Management or a similar client-facing sales role.
• Proven track record of growing client relationships and meeting targets.
• Excellent communication, presentation, and problem-solving abilities.
• Experience with CRM software and sales tracking tools.
• Strong negotiation skills and ability to influence stakeholders.
• Bachelor's degree in Business, Marketing or related field preferred.

Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high retention and satisfaction.
• Develop deep understanding of client objectives to provide strategic advice and solutions.
• Identify and pursue upselling and cross-selling opportunities.
• Act as main liaison between client and internal teams, ensuring timely communication.
• Prepare and deliver regular performance reviews for key accounts.
• Monitor market trends and competitor activities to provide insights to clients.

Skills

Account management

CRM software

Communication

Negotiation

Relationship building

Presentation

Problem solving

Education

Bachelor's degree in Business or Marketing

Tools

CRM software

Sales tracking tools

Job description

About the Role

Our client is seeking a dedicated and proactive Account Manager to join their sales team in Tembisa, Gauteng . This role focuses on maintaining and growing existing client accounts, ensuring customer satisfaction, and identifying opportunities for upselling and cross-selling. You will serve as the primary point of contact for your assigned clients, understanding their needs and providing tailored solutions to foster long-term partnerships. The ideal candidate is passionate about customer success and possesses excellent relationship-building skills, contributing to a positive client experience and sustained business growth.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high levels of retention and satisfaction.
• Develop a deep understanding of client business objectives and challenges to provide strategic advice and solutions.
• Identify and pursue opportunities for upselling and cross-selling existing products and services.
• Act as the main liaison between the client and internal teams, ensuring timely and effective communication.
• Prepare and deliver regular performance reviews and business reviews for key accounts.
• Monitor market trends and competitor activities to provide relevant insights to clients.

Requirements

• Minimum of 3 years of experience in Account Management or a similar client-facing sales role.
• Proven track record of successfully managing client relationships and achieving growth targets.
• Excellent communication, presentation, and problem-solving abilities.
• Experience with CRM software and sales tracking tools.
• Strong negotiation skills and the ability to influence stakeholders.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Attractive base salary with performance-based incentives.
• Medical aid and retirement savings plan.
• Structured training programs for career development.
• Hybrid work model offering a balance between office and remote work.
• Collaborative team environment with opportunities for networking.