Remote Bilingual Medical Front Desk Assistant

Go Lean Health; Maracaibo; Remote; VES 7,072,000 - 10,072,000; Part time

Job summary

Go Lean Health is seeking a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonology practice operating remotely. The role focuses on patient communication, appointment coordination, and EMR tasks while ensuring HIPAA compliance and high service standards.

Ideal candidates have 1+ year of US healthcare support experience, strong bilingual skills, and the ability to collaborate with on-site staff and other VMAs in a fast-paced environment.

Qualifications

• Bilingual Proficiency in English and Spanish.
• 1+ year experience as Virtual Medical Assistant for US healthcare.
• Experience handling patient calls, scheduling, EMR documentation.
• Excellent interpersonal skills and professional phone etiquette.
• HIPAA certification or willingness to obtain before start.
• Ability to work independently in a remote healthcare team.

Responsibilities

• Bilingual patient communication and phone support in English and Spanish.
• Clinical administrative support in EMR, referrals, scheduling, and records requests.
• Collaborate with clinic staff and VMAs to manage high call volumes and SOPs.

Skills

Bilingual proficiency

Healthcare experience

Administrative skills

Communication

HIPAA compliance

Remote work readiness

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonology practice operating remotely. The role focuses on patient communication, appointment coordination, and EMR tasks while ensuring HIPAA compliance and high service standards.

Ideal candidates have 1+ year of US healthcare support experience, strong bilingual skills, and the ability to collaborate with on-site staff and other VMAs in a fast-paced environment.