Remote Bilingual Medical Assistant (Spanish/English)

GoLean Health; Valencia; Remote; VES 7,103,000 - 10,117,000; Part time

Job summary

GoLean Health is seeking a bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary specialty practice. This remote, part-time role (30 hours per week) focuses on patient communication, EMR workflows, and coordination with on-site staff across three locations.

The ideal candidate has at least 1 year of VMA experience, strong bilingual skills, and familiarity with U.S. healthcare processes, including insurance verification and prior authorizations.

Qualifications

• Bilingual proficiency in Spanish and English
• Minimum 1 year of experience as a Virtual Medical Assistant
• Experience supporting U.S.-based healthcare practices
• Hands-on experience with patient calls and appointment scheduling
• EMR documentation and clinical administrative workflows
• HIPAA certification or willingness to complete before starting

Responsibilities

• Bilingual patient communication and phone support in English and Spanish, handling inquiries, appointments, and messages.
• Clinical administrative support: manage EMR workflows, referrals, scheduling, records requests, insurance verification, and prior authorizations as assigned.
• Team collaboration: work with clinic supervisors, medical staff, Billing, CCM; help manage high call volumes and document SOPs.

Job description

GoLean Health is seeking a bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary specialty practice. This remote, part-time role (30 hours per week) focuses on patient communication, EMR workflows, and coordination with on-site staff across three locations.

The ideal candidate has at least 1 year of VMA experience, strong bilingual skills, and familiarity with U.S. healthcare processes, including insurance verification and prior authorizations.