Remote BDC Specialist: Dealership Scheduling

Global Pacific Support; Porlamar; Remote; VES 8,462,000 - 15,983,000; Full time

Benefits offered by this job

100% remote

Growth potential

Non-toxic environment

Job summary

Global Pacific Support is seeking a skilled BDC Dealership Agent to manage inbound and outbound communications for our partner dealerships. You will handle inquiries, set appointments, and support dealership operations with a focus on accuracy and customer satisfaction.

This 100% remote role requires strong written and verbal communication, CRM experience, and the ability to multitask in a fast-paced environment while maintaining clear scripts and guidelines.

Qualifications

• Proven experience in a BDC role or similar customer service/appointment-setting position.
• Experience with CRM systems (VinSolutions, DealerSocket, or similar).
• Ability to multitask and manage a high volume of leads.

Responsibilities

• Manage inbound and outbound customer communications for partner dealerships.
• Set appointments and coordinate dealership scheduling.
• Support dealership operations and maintain accurate records.

Skills

Communication skills

Attention to detail

Multitasking

Organizational skills

Tools

VinSolutions

DealerSocket

Job description

Global Pacific Support is seeking a skilled BDC Dealership Agent to manage inbound and outbound communications for our partner dealerships. You will handle inquiries, set appointments, and support dealership operations with a focus on accuracy and customer satisfaction.

This 100% remote role requires strong written and verbal communication, CRM experience, and the ability to multitask in a fast-paced environment while maintaining clear scripts and guidelines.