BDC Dealership Agent with Experience

Global Pacific Support; Porlamar; A distancia; VES 8.462.000 - 15.983.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Growth potential

Non-toxic environment

Descripción de la vacante

Global Pacific Support is seeking a skilled BDC Dealership Agent to manage inbound and outbound communications for our partner dealerships. You will handle inquiries, set appointments, and support dealership operations with a focus on accuracy and customer satisfaction.

This 100% remote role requires strong written and verbal communication, CRM experience, and the ability to multitask in a fast-paced environment while maintaining clear scripts and guidelines.

Formación

• Proven experience in a BDC role or similar customer service/appointment-setting position.
• Experience with CRM systems (VinSolutions, DealerSocket, or similar).
• Ability to multitask and manage a high volume of leads.

Responsabilidades

• Manage inbound and outbound customer communications for partner dealerships.
• Set appointments and coordinate dealership scheduling.
• Support dealership operations and maintain accurate records.

Conocimientos

Communication skills

Attention to detail

Multitasking

Organizational skills

Herramientas

VinSolutions

DealerSocket

Descripción del empleo

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands‑on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

• Proven experience in a BDC role or similar customer service/appointment-setting position
• Strong verbal and written communication skills
• Ability to handle inbound and outbound calls professionally
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of leads
• Willingness to work in a fast-paced dealership environment
• Ability to follow scripts and guidelines while maintaining natural communication
• Reliable internet connection and a quiet workspace
• Willingness to work flexible hours, including weekends if required

Benefits

• 100% remote job working in the comforts of your home
• Non-toxic environment
• Growth potential