Property Management Assistant - AI-Driven Admin & Rentals

InsideOutVAS; United States; Remote; USD 20,000 - 24,000; Full time

Job summary

InsideOutVAS is seeking a Property Manager Assistant to support day-to-day administrative and operational functions for a property management portfolio. You will manage rent collection in AppFolio, coordinate communication among owners, residents, vendors, and staff, and help ensure tasks are tracked through resolution.

The role also involves designing onboarding and follow-up communications, applying Claude AI to streamline tasks, and providing limited weekend coverage as part of the cadence.

Qualifications

• Experience in property management administration with hands-on proficiency in AppFolio.
• Strong written and verbal English communication suitable for owners, residents, and vendors.
• Experience using AI tools to draft communications, document processes, and automate tasks.

Responsibilities

• Rent collection and delinquency follow-up in AppFolio with accurate record-keeping.
• Coordinate communication between owners, residents, vendors, and staff to resolve issues.
• Track maintenance requests from submission to completion with vendor coordination.
• Help design and document SOPs and onboarding communications for new residents and owners.
• Handle general administrative tasks including data entry, reporting, and inbox management in AppFolio.
• Identify inefficiencies and build structured workflows and SOPs where none exist.
• Use AI tools to draft communications, build dashboards, and automate recurring tasks.
• Provide regular progress updates and flag blockers or risks early.
• Provide limited weekend coverage for time-sensitive needs.

Skills

Property management admin

Rent collection

English comms (written)

AI tools (Claude)

Process documentation

Weekend availability

Self-directed work

Background check

Tools

AppFolio

Claude

Google Workspace

Job description

InsideOutVAS is seeking a Property Manager Assistant to support day-to-day administrative and operational functions for a property management portfolio. You will manage rent collection in AppFolio, coordinate communication among owners, residents, vendors, and staff, and help ensure tasks are tracked through resolution.

The role also involves designing onboarding and follow-up communications, applying Claude AI to streamline tasks, and providing limited weekend coverage as part of the cadence.