Youth Programs Admin Specialist — Front Desk & Data

Obsolete Site; Rock Island (IL); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Army Non-Appropriated Funds (NAF) is seeking an Administrative Specialist to greet visitors, manage sign-in and sign-out, support daily operations, and maintain CYMS records. The role requires proficiency in Microsoft Office and strong customer service skills.

The position involves handling telephone inquiries, processing inquiries, and coordinating with staff to ensure smooth operations, including evening or weekend hours and travel to on- and off-post locations as needed.

Competenze

• Experience in an office setting applying administrative and clerical procedures.
• Experience using office software to prepare documents, manage files, and maintain records.
• Experience using Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Mansioni

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures proper sign-in and monitoring of departures to ensure only authorized individuals access the building.
• Registers/terminates children/youth in the program and/or waiting list; records transactions in CYMS for reports and tracking.
• Provides administrative support including mail, copying, distribution, correspondence, memorandums, and daily activity reports.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and reservations for the hourly care program.

Conoscenze

Administrative procedures

Customer service

Office software (Microsoft Office)

CYMS database usage

Data entry

Strumenti

CYMS

Descrizione del lavoro

Army Non-Appropriated Funds (NAF) is seeking an Administrative Specialist to greet visitors, manage sign-in and sign-out, support daily operations, and maintain CYMS records. The role requires proficiency in Microsoft Office and strong customer service skills.

The position involves handling telephone inquiries, processing inquiries, and coordinating with staff to ensure smooth operations, including evening or weekend hours and travel to on- and off-post locations as needed.