Youth & Family Engagement & Membership Coordinator

Boys & Girls Clubs of Greater Milwaukee; Wisconsin; On-site; USD 38,000 - 48,000; Full time

Job summary

Boys & Girls Clubs of Greater Milwaukee is seeking a Membership and Youth Engagement Coordinator for a school-based site. This role handles the entire membership cycle, welcoming families, guiding enrollment, and maintaining accurate records while serving as a frontline ambassador of the program.

The position emphasizes exceptional customer service, organizational discipline, and a genuine commitment to serving youth and families with warmth and professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year in customer service, front desk, or admin support.
• Experience with youth or community programs preferred.

Responsibilities

• Greet youth, families, and visitors and handle inquiries professionally.
• Guide families through enrollment and maintain accurate records.
• Process memberships and ensure compliance with licensing requirements and records.

Skills

Verbal communication

Written communication

Attention to detail

Computer applications

Multitasking

Reliability & punctuality

Equity & inclusion

Education

High school diploma or equivalent

Tools

Email & scheduling tools

Data management systems

Job description

Boys & Girls Clubs of Greater Milwaukee is seeking a Membership and Youth Engagement Coordinator for a school-based site. This role handles the entire membership cycle, welcoming families, guiding enrollment, and maintaining accurate records while serving as a frontline ambassador of the program.

The position emphasizes exceptional customer service, organizational discipline, and a genuine commitment to serving youth and families with warmth and professionalism.