WOW Retail Store Leader - Customer-First Experience

Duluth Trading Company; Lake City (MN); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical plan options

Dental & Vision plans

401(k) Employer Match

Paid holidays

Paid time off

Daily pay available

Employee discount 40%

Résumé du poste

Duluth Trading Company is seeking a Retail Sales Manager to lead a team at our Lake City store and deliver WOW customer service. You will develop product knowledge, model exemplary service, and drive the Duluth experience on the floor.

You’ll oversee floor coverage, handle cash and promotions, ensure visual merchandising standards, and maintain a clean, customer-ready environment while mentoring staff and upholding company policies.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred but not required.
• Customer-centric mindset and ownership in the store.
• Authorized to work in the United States without sponsorship.

Responsabilités

• Develop familiarity with the Duluth brand and product knowledge to provide solution-oriented service.
• Lead the store team to deliver WOW customer service.
• Demonstrate high levels of service and set expectations for the team.
• Manage floor coverage to engage customers and drive the Duluth experience.
• Record customer profile information accurately and maintain merchandising standards.
• Respond proactively to customer concerns and empower decisions.

Connaissances

Customer service

Leadership

Communication

Teamwork

Merchandising

Formation

High school diploma

Description du poste

Duluth Trading Company is seeking a Retail Sales Manager to lead a team at our Lake City store and deliver WOW customer service. You will develop product knowledge, model exemplary service, and drive the Duluth experience on the floor.

You’ll oversee floor coverage, handle cash and promotions, ensure visual merchandising standards, and maintain a clean, customer-ready environment while mentoring staff and upholding company policies.