WOW-Focused Retail Store Manager

Duluth Trading Company; Georgia; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401(k) match

Paid holidays

Paid time off

Daily pay

Employee discount

Job summary

Duluth Trading Company is seeking a Retail Sales Manager in Georgia to lead store operations and deliver outstanding customer experiences. You will develop product knowledge, supervise the team, manage floor coverage, and ensure accurate customer data and merchandise presentation.

The role emphasizes service excellence, promotions setup, cash-handling procedures, and maintaining a clean, customer-ready environment with a strong emphasis on teamwork and ownership.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not required.
• Customer centric mindset and ownership in the store.
• Integrity, trust and strong communication skills.
• Team-oriented with the ability to follow directions.

Responsibilities

• Develop brand and product knowledge to deliver solution-oriented, friendly service.
• Lead the store team to provide the Duluth experience.
• Demonstrate high level of service and engagement and set team expectations.
• Manage floor coverage to engage customers and drive the Duluth experience.
• Record customer profile information accurately and securely.
• Resolve customer concerns with positive, empowered decisions.
• Maintain visual merchandising standards and floor-set messaging.
• Set up sales and promotions with proper signing and communication.
• Handle merchandise receipts and transfers quickly and accurately.
• Ensure cleanliness of the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide regular feedback to employees and adhere to guidelines.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Duluth Trading Company is seeking a Retail Sales Manager in Georgia to lead store operations and deliver outstanding customer experiences. You will develop product knowledge, supervise the team, manage floor coverage, and ensure accurate customer data and merchandise presentation.

The role emphasizes service excellence, promotions setup, cash-handling procedures, and maintaining a clean, customer-ready environment with a strong emphasis on teamwork and ownership.