WOW-Driven Retail Sales Leader

Duluth Trading Company; Sioux Falls (SD); Presencial; USD 29.000 - 31.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical plan options

Dental & Vision plans

Flexible Spending Accounts

Health Savings Account with company

401(k) Employer Match

Parental Leave

Paid holidays

Paid time off

Resumo da vaga

Duluth Trading Company in Sioux Falls, SD is hiring a Retail Sales Manager to lead the store team and deliver WOW customer service. You will develop product knowledge, manage floor coverage, and ensure accurate customer profiles while driving the Duluth experience.

You will oversee cash handling, merchandising, promotions, and safety; expect strong teamwork, integrity, and ownership of store performance.

Qualificações

• High school diploma or equivalent.
• Retail experience preferred.
• Customer-centric mindset.
• Strong communicator and listener.

Responsabilidades

• Develop brand knowledge and provide solution-oriented service to customers; lead the store team to do the same.
• Personally demonstrate a high level of service and engagement and set expectations for the team.
• Manage floor coverage to engage customers and drive the Duluth experience.
• Ensure customer profile information is recorded accurately.
• Respond proactively to concerns and provide positive resolutions; empower decisions.
• Maintain merchandising standards and current floor-set messaging; keep the sales floor ready.
• Set up sales and promotions with proper signing and communication.
• Oversee merchandise receipts and transfers; check-in, hanging, steaming, and visual merchandising.
• Ensure cleanliness across sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide feedback to employees regularly; adhere to guidelines and programs.

Conhecimentos

Customer service

Retail leadership

Communication

Team collaboration

Formação

High school diploma or equivalent

Descrição da vaga

Duluth Trading Company in Sioux Falls, SD is hiring a Retail Sales Manager to lead the store team and deliver WOW customer service. You will develop product knowledge, manage floor coverage, and ensure accurate customer profiles while driving the Duluth experience.

You will oversee cash handling, merchandising, promotions, and safety; expect strong teamwork, integrity, and ownership of store performance.