WOW Retail Experience Lead (Part-Time)

Duluth Trading Company; Red Wing (MN); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company in Red Wing, MN is seeking a Part-Time Hourly Supervisory Retail Sales Manager to lead the store team in delivering the Duluth WOW! customer experience.

You will develop product knowledge, manage floor coverage, handle promotions, and ensure clean, guest-ready spaces while maintaining strong cash-handling and reporting practices. Daily pay and other benefits apply as part of our Dam Good Crew.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer centric mindset.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide solution-oriented, friendly service to customers and lead the store team.
• Personally demonstrate a high level of service and engagement and set expectations for the team.
• Manage floor coverage to engage customers and drive the Duluth experience.
• Ensure customer profile information is accurately recorded.
• Respond proactively, provide positive resolutions to customer concerns, and be empowered to decide.
• Maintain merchandise presentation per Visual Merchandising standards and ensure the sales floor is customer ready.
• Set up sales and promotions with proper signing and communication.
• Handle merchandise receipts, transfers, and stockroom duties.
• Ensure cleanliness of sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide regular feedback to employees and adhere to company guidelines.

Skills

Customer centric

Excellent communicator

Team player

Integrity and trust

Education

High school diploma or equivalent

Job description

Duluth Trading Company in Red Wing, MN is seeking a Part-Time Hourly Supervisory Retail Sales Manager to lead the store team in delivering the Duluth WOW! customer experience.

You will develop product knowledge, manage floor coverage, handle promotions, and ensure clean, guest-ready spaces while maintaining strong cash-handling and reporting practices. Daily pay and other benefits apply as part of our Dam Good Crew.