Wound Care Patient Navigator

Healogics; Silverdale (WA); On-site; USD 28,000 - 35,000; Full time

Job summary

Healogics is seeking a Patient Navigator to manage front office functions for a dynamic outpatient wound care center. The role emphasizes accurate scheduling, patient communication, and coordination of insurance and pre-authorizations to support clinical staff.

The ideal candidate will have 2+ years of medical office experience, strong MS Office proficiency, and excellent communication skills to handle multiple tasks in a fast-paced setting while maintaining confidentiality and patient-focused

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• 2+ years of office administration experience, preferably in a medical setting; prior medical coding experience preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal and written communication skills; ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors; route calls to staff and manage scheduling.
• Verify patient insurance information and pre-authorizations; enter data into databases.
• Enter and reconcile patient charges; transmit monthly survey data to providers.
• Assemble and maintain patient charts; ensure data accuracy and signatures.
• Coordinate scheduling for ancillary testing with other hospital departments.
• Arrange patient transportation as needed; maintain office equipment and supplies.

Skills

Customer service

Communication

Time management

Typing 60 wpm

Attention to detail

Confidentiality

Teamwork

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Healogics is seeking a Patient Navigator to manage front office functions for a dynamic outpatient wound care center. The role emphasizes accurate scheduling, patient communication, and coordination of insurance and pre-authorizations to support clinical staff.

The ideal candidate will have 2+ years of medical office experience, strong MS Office proficiency, and excellent communication skills to handle multiple tasks in a fast-paced setting while maintaining confidentiality and patient-focused