Wound Care Patient Navigator & Front Desk Lead

Healogics, Inc.; Camarillo (CA); On-site; USD 27,000 - 33,000; Full time

Job summary

Healogics, Inc. is seeking a Patient Navigator to manage front office functions and support a busy outpatient wound care center. You will greet patients, schedule appointments, verify insurance, and handle data entry and transcription tasks, contributing to smooth daily operations.

The role requires strong communication, organization, and confidentiality, with experience in medical office settings and proficiency in Microsoft Office. A team-oriented, fast-paced environment is expected.

Qualifications

• High School Diploma or GED; associate degree preferred.
• Minimum of two (2) or more years office administration experience, preferably in a medical setting; prior medical coding experience preferred.

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders.
• Also works and schedules for provider, according to the care continuum model.
• Obtains and verifies patient insurance information, including pre-certifications and pre-authorizations for services and enters data in databases.
• Collects and enters patient charges in databases.
• Verifies and reconciles charges as directed, prepares monthly patient survey data and documentation, then transmits to providers.
• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates/schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.

Skills

Microsoft Office

Communication skills

Organization skills

Time management

Typing 60 wpm

Basic math skills

Confidentiality

Teamwork

Education

High School Diploma or GED

Associate’s degree preferred

Job description

Healogics, Inc. is seeking a Patient Navigator to manage front office functions and support a busy outpatient wound care center. You will greet patients, schedule appointments, verify insurance, and handle data entry and transcription tasks, contributing to smooth daily operations.

The role requires strong communication, organization, and confidentiality, with experience in medical office settings and proficiency in Microsoft Office. A team-oriented, fast-paced environment is expected.