World-Class Workplace Experience Specialist

CBRE Group, Inc.; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

CBRE Group, Inc. in San Francisco seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests. You will greet visitors, issue passes, coordinate events, and support on-site operations to maintain a welcoming daily environment.

Responsibilities include handling inquiries, coordinating activities, managing maintenance requests, and ensuring security procedures are followed. This role emphasizes clear communication and a proactive guest experience.

Qualifications

• Customer service experience with a hospitality mindset.
• Strong communication and presentation skills.
• Ability to coordinate events and manage facilities.

Responsibilities

• First point of contact for all entrants; greet visitors and issue passes per security.
• Answer phones professionally and support presentations to groups.
• Arrange recreational, dining, and business activities for requestors.
• Coordinate workplace services including mail, supplies, and onboarding.
• Handle inquiries and provide solutions with a customer-focused approach.
• Organize on-site events: secure space, setup/teardown, and supply delivery.
• Follow security procedures and assist in emergencies as needed.
• Coordinate with vendors and explain information clearly to the team.

Skills

Customer service

Hospitality

Event coordination

Vendor coordination

Communication

Job description

CBRE Group, Inc. in San Francisco seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests. You will greet visitors, issue passes, coordinate events, and support on-site operations to maintain a welcoming daily environment.

Responsibilities include handling inquiries, coordinating activities, managing maintenance requests, and ensuring security procedures are followed. This role emphasizes clear communication and a proactive guest experience.