Workplace Experience & Hospitality Specialist

CBRE HV; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k opportunities

Job summary

CBRE is seeking a Workplace Experience Associate in San Francisco to deliver hospitality-driven service across multiple buildings. You will own day-to-day operations, ensure spaces are welcoming, and coordinate service delivery with vendors and internal partners.

The role requires 4+ years in workplace experience or related fields, strong organization, and excellent communication. On-site work Monday through Friday with opportunities to influence employee experience and events.

Qualifications

• 4+ years of experience in workplace experience, hospitality, office operations, facilities coordination, or related environments.
• Strong organization, prioritization, and follow-through with the ability to manage concurrent requests and coordinate cross-functional partners.
• Excellent written and verbal communication, with a collaborative, service-oriented approach.
• Familiarity with Google Workspace, Jira, Slack, and room-booking or workplace-management platforms.

Responsibilities

• Conduct routine site walks and coordinate corrective action for workstations, meeting rooms, furniture, lighting, cleaning, and supplies.
• Provide employee and guest support, including visitor and vendor check-in and escorting under site access procedures.
• Manage requests across Jira, Slack, and workplace systems from intake through closure and visibility to stakeholders.
• Coordinate building management, movers, catering, janitorial, and facilities providers and validate service quality.

Skills

Customer service

Hospitality

Office operations

Facilities coordination

Communication skills

Organization

Problem-solving

Team collaboration

Tools

Google Workspace

Jira

Slack

Room booking platforms

Job description

CBRE is seeking a Workplace Experience Associate in San Francisco to deliver hospitality-driven service across multiple buildings. You will own day-to-day operations, ensure spaces are welcoming, and coordinate service delivery with vendors and internal partners.

The role requires 4+ years in workplace experience or related fields, strong organization, and excellent communication. On-site work Monday through Friday with opportunities to influence employee experience and events.