World-Class Event AV Technician (Hospitality)

Encore Global; San Francisco (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. The role reports to an Operations Manager, Operations Director or Director, Event Technology and requires on-site presence at events.

Responsibilities include precise setup, on-site operation and breakdown, proactive customer communication, troubleshooting equipment and software issues, and completing required paperwork in

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Minimum 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license may be required for vehicle operation.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as required.
• Meet with guests on site to ensure needs are met and equipment works properly.
• Troubleshoot equipment and software issues and document work in Navigator.

Skills

Customer service

Hospitality

Communication

Problem solving

Education

High School Diploma

Associate’s degree

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. The role reports to an Operations Manager, Operations Director or Director, Event Technology and requires on-site presence at events.

Responsibilities include precise setup, on-site operation and breakdown, proactive customer communication, troubleshooting equipment and software issues, and completing required paperwork in