World‑Class Customer Experience Specialist

Caliber; Toledo (OH); In loco; USD 27.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision from day one

Weekly pay + overtime

Paid vacation & holidays

Career growth opportunities

Hands-on experience in a production SH

Descrizione del lavoro

Caliber Collision is hiring a Customer Service Consultant in Toledo. The role involves greeting customers, assessing needs, and guiding them through the repair process.

You will support Collision Estimators by handling vehicle drop-offs, mapping/marking, photographing vehicles, and arranging transportation. You’ll prepare paperwork and deliver excellent World Class service while coordinating with customers, teammates and vendors to ensure timely, quality repairs.

Competenze

• 2+ years of customer-facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Ability to perform physical tasks including lifting over 50 lbs.

Mansioni

• Greet customers in person or by phone and determine their needs.
• Provide guidance and assistance to customers as required.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Deliver to customers and communicate with customers, teammates and vendors to ensure efficient repairs.

Conoscenze

Customer service

Sales experience

Communication skills

Multitasking

Adaptability

Physical stamina

Descrizione del lavoro

Caliber Collision is hiring a Customer Service Consultant in Toledo. The role involves greeting customers, assessing needs, and guiding them through the repair process.

You will support Collision Estimators by handling vehicle drop-offs, mapping/marking, photographing vehicles, and arranging transportation. You’ll prepare paperwork and deliver excellent World Class service while coordinating with customers, teammates and vendors to ensure timely, quality repairs.