World-Class Collision Customer Advocate

Caliber Collision; Hampton (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Overtime pay

Paid vacation

Career growth

Job summary

Caliber Collision is hiring a Customer Service Consultant to greet customers, assess needs, and provide guidance. You will assist Collision Estimators with drop-offs, mapping/marking, photographing vehicles, arranging transportation, and paperwork while upholding Caliber SOPs and industry standards.

Join a team focused on delivering a seamless customer experience in a fast-paced collision shop, with growth opportunities and comprehensive day-one benefits in a nationwide service network.

Qualifications

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy

Skills

Customer service

Sales experience

Interpersonal skills

Job description

Caliber Collision is hiring a Customer Service Consultant to greet customers, assess needs, and provide guidance. You will assist Collision Estimators with drop-offs, mapping/marking, photographing vehicles, arranging transportation, and paperwork while upholding Caliber SOPs and industry standards.

Join a team focused on delivering a seamless customer experience in a fast-paced collision shop, with growth opportunities and comprehensive day-one benefits in a nationwide service network.