World‑Class Customer Experience Consultant – Collision Repair

Caliber; Kissimmee (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Hands-on experience in production shop

Zusammenfassung

Caliber Collision in Kissimmee, FL is seeking a Customer Service Consultant to warmly greet customers, assess their needs, and guide them through the repair process, both in person and over the phone. You will support Collision Estimators by handling drop-offs, marking vehicles, and taking photographs to document condition.

You will arrange transportation, prepare paperwork, and ensure clear communication with customers, teammates, and vendors to deliver timely, quality repairs while adhering to

Qualifikationen

• 2+ years of customer facing experience.
• Valid driver’s license.
• Eligible for coverage under the company insurance policy.

Aufgaben

• Greet customers in person or on the phone and determine their needs.
• Provide guidance and assistance as required to respond to customer needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries and communicate with customers, clients, teammates and vendors for smooth repairs.

Kenntnisse

Customer service

Communication

Multitasking

Phone skills

Jobbeschreibung

Caliber Collision in Kissimmee, FL is seeking a Customer Service Consultant to warmly greet customers, assess their needs, and guide them through the repair process, both in person and over the phone. You will support Collision Estimators by handling drop-offs, marking vehicles, and taking photographs to document condition.

You will arrange transportation, prepare paperwork, and ensure clear communication with customers, teammates, and vendors to deliver timely, quality repairs while adhering to